Caliber - Madison - West Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I received regular updates on the status of my repair. Rebecca was very helpful, pleasant and professional. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rebecca Voights was especially helpful during my repair. She kept me well informed and worked with Geico to ensure I was satisfied with every step along the way.
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience from the time I walked in the door to the time I picked up my vehicle was Great. My expectations were met and more. I worked with Jim and Lisa as far as staff goes and they made my experience the best it could be. Thank You
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Red Mazda is Beautiful again. My experience from drop off to pickup was overall Great. Worked with Jim and Lisa Excellent Staff !!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done from start to finish. Good communication via text. Excellent body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My electronic bulb light is saying my light on the tailgate doesn't work now, so you did work on the tail end of my car, I think it is either a coincidence or you did something to it. I am taking my car to Volvo dealer to see if it is the tailgate light.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, efficient, competent.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rebecca was awesome. I appreciated Paul putting the crash wrap on the back of the car so we could continue to use it. And frequent updates by text message were very helpful for our planning.
My Experience - 5.0/5.0 -
Always good to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Since it can’t be washed as normal I would have expected the car to be returned in a cleaner condition