Caliber - Madison - West Towne
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Already did.
Repair Quality - 5.0/5.0 -
They seem to have done exatly what was asked for.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crystal was great at communicating with me. Gave me updates on what was going on with my truck. She also went the extra mile to fix some other things. She answered all my questions I had and was very clear on what was going to happen. Very high regards for Crystal.
My Experience - 5.0/5.0 -
Kim was so patient, helpful, kind and accommodating. She made the whole experience flawless and answered all my questions. I will only be recommending this location to everyone I know. The whole team is A+
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service. Car looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Deanna did an excellent job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Caliber did a great job overall with the hail damage repair. They forgot to plug back in the air bag sensor. The front desk never called us back
Customer Service - 4.5/5.0 -
Didn’t call us back to schedule the repair to the air bag sensor.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They are really kind and service is great.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
White stricks all over car. Not satisfied with the service or customer service.
My Experience - 5.0/5.0 -
I was very impressed that i got my car back so quick they kept me updated on it daily basis great company i would definitely recommend them
Likely to Recommend - 4.0/5.0 -
I tell people this all the time they care about there work communitie with you durning your experience
Repair Quality - 5.0/5.0 -
They do excellent work
Customer Service - 5.0/5.0 -
I very pleased
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent, thorough job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
Maybe. I don’t have any other shop to compare it to, so I really can’t give a numerical score
Repair Quality - 5.0/5.0 -
Car was repaired and looked great
Customer Service - 5.0/5.0 -
Friendly and prompt