Caliber - Magnolia - Fm 1488

4.7 (874reviews)
97%
9605 Fm 1488,  Magnolia,  TX  77354
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (874)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, outstanding communication, and timely repairs. Many highlighted flawless body work, with vehicles returned looking brand new, and several noted repairs completed ahead of schedule. Frequent, proactive updates throughout the repair process were widely appreciated, with customers expressing confidence and peace of mind. Extras like interior cleaning, vehicle delivery, and insurance coordination were celebrated as going above and beyond. A few customers noted areas for improvement directly from their feedback, including occasional communication gaps early in the process, cleanliness concerns upon vehicle return, and minor unresolved repair issues such as misaligned parts or paint imperfections.
AI-Generated from reviews written in the last 12 months
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"Im beyond thrilled with your service! The body work is flawless 😊 Not only did yall do a beautiful job repairing my baby, the fact that ..." Read more
"Above and beyond customer service. Truly impressed."
"Excellent service, communication, and understanding of my situation. Ill recommend your business always, ..." Read more
"Excellent service, workmanship and staff!! Highly recommend them for any auto repairs needed!"
"... nearly empty right rear tire. It has a PSi of 16!! I really don't think a post repair inspection was done on the vehicle before I got it back" Read more
"Speed, quality and communication were excellent"
"Best body shop experience ever! Finished ahead of schedule and under the initial estimate. Kept me informed throughout the time they had the ..." Read more
"... going to get my car back until Sep. 30th but they got it done in way less time." Read more
"... completely recommended for any collision repair 5 stars, my truck was completely finished by the time that they said, plus life time warranty is awesome 👌🏼" Read more
"The repair took longer than what was initially stated and vehicle was dirty on pickup. There was paint ..." Read more
"Excellent communication between the shop and me about all aspects of the repair."
"... and updated throughout the entire repair process. Communication was exceptional. I received my vehicle back earlier than estimated, which was a bonus." Read more
"... genuinely professional. What stood out most was how they kept me informed every step of the way — I never had to wonder about the status of my repairs because ..." Read more
"... it up but this is unacceptable. This was on top of calling and being told I would be called back multiple times and was not called back. I was told the car ..." Read more
"... handled communication and negotiation with State Farm. I got daily status texts and all my questions were answered promptly." Read more

My Experience

Everybody was so kind and great Customer Service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice job! And everyone was so courteous when I spoke to them on the phone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber always does amazing repairs. My vehicle looks like it just came off the showroom floor.

My Experience

Friendly staff; provided me with updates as repairs were being complete; convenient hours and location; worked with the rental and insurance company directly.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Great communication and did a great job with car, but stop asking for my review.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

The repair took longer than what was initially stated and vehicle was dirty on pickup. There was paint tape around the fuel door, the was quite a bit of dirt/dust buildup on the vehicle, there were multiple spots on the headliner where Grease or Oil stains had occurred. And for some reason the 3rd row seats were folded and had dirt/dust on the seat backs. Dirt and dust was also noted in the driver footwell and in the second row passenger door still and foot well. Lastly, the car was returned with a nearly empty right rear tire. It has a PSi of 16!! I really don't think a post repair inspection was done on the vehicle before I got it back

My Experience

I’m beyond thrilled with your service! The body work is flawless 😊 Not only did y’all do a beautiful job repairing my baby, the fact that you cleaned the INSIDE of her just blew me away. I brought you a filthy, neglected car and you gave back a little gem. Vacuumed, wiped down and sparkling inside. It would have taken me hours! I’m so impressed with the ‘extra mile’ you went to. Thank you so much! ☺️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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