Caliber - Magnolia - Fm 1488

4.7 (886reviews)
96%
9605 Fm 1488,  Magnolia,  TX  77354
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In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car
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Email

Reviews (886)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for exceptional service quality, outstanding communication, and timely repairs. Many highlighted flawless body work, with vehicles returned looking brand new, and several noted repairs completed ahead of schedule. Frequent, proactive updates throughout the repair process were widely appreciated, with customers expressing confidence and peace of mind. Extras like interior cleaning, vehicle delivery, and insurance coordination were celebrated as going above and beyond. A few customers noted areas for improvement directly from their feedback, including occasional communication gaps early in the process, cleanliness concerns upon vehicle return, and minor unresolved repair issues such as misaligned parts or paint imperfections.
AI-Generated from reviews written in the last 12 months
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"Im beyond thrilled with your service! The body work is flawless 😊 Not only did yall do a beautiful job repairing my baby, the fact that ..." Read more
"Above and beyond customer service. Truly impressed."
"Excellent service, communication, and understanding of my situation. Ill recommend your business always, ..." Read more
"Excellent service, workmanship and staff!! Highly recommend them for any auto repairs needed!"
"... nearly empty right rear tire. It has a PSi of 16!! I really don't think a post repair inspection was done on the vehicle before I got it back" Read more
"Speed, quality and communication were excellent"
"Best body shop experience ever! Finished ahead of schedule and under the initial estimate. Kept me informed throughout the time they had the ..." Read more
"... going to get my car back until Sep. 30th but they got it done in way less time." Read more
"... completely recommended for any collision repair 5 stars, my truck was completely finished by the time that they said, plus life time warranty is awesome 👌🏼" Read more
"The repair took longer than what was initially stated and vehicle was dirty on pickup. There was paint ..." Read more
"Excellent communication between the shop and me about all aspects of the repair."
"... and updated throughout the entire repair process. Communication was exceptional. I received my vehicle back earlier than estimated, which was a bonus." Read more
"... genuinely professional. What stood out most was how they kept me informed every step of the way — I never had to wonder about the status of my repairs because ..." Read more
"... it up but this is unacceptable. This was on top of calling and being told I would be called back multiple times and was not called back. I was told the car ..." Read more
"... handled communication and negotiation with State Farm. I got daily status texts and all my questions were answered promptly." Read more

Likely to Recommend

I hope I can help someone else by suggesting they use your company....

Repair Quality

Sam Price made this process easy and painless!

Customer Service

After having a foolish accident, I was treated with respect and professionalism.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

You only completed half of the work on my vehicle.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

My Experience

Great work. Car never looked so good

Likely to Recommend

I would not hesitate to recommend Caliber to a friend or colleague needing a good reputable collision repair shop.

Repair Quality

The repaired area looks like brand new. I can't tell where the repairs were made.

Customer Service

Great job keeping me updated on progress. Excellent customer service experience!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Well informed every step of the way. Repairs to delivery. Even the the tow truck deliver, Tom, who delivered my m X5 to my house!

My Experience

Super nice super perfessiai excellent work

My Experience

Ashley made the entire experience seamless. She was a great support and kept me abreast at all times. I would recommend her to any and everyone .

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

It was a really great experience only hiccup what the extra wait for the wrong part being ordered. Besides that the level of communication was great and everything was was worry free

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Service was awesome got texted updates of each next step.. totally would recommend

Likely to Recommend

Very high

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Julie was terrific with updates and the timeline.

My Experience

It looks as good as new!

My Experience

Everybody was so kind and great Customer Service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Nice job! And everyone was so courteous when I spoke to them on the phone.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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