Caliber - Magnolia
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great results and Kaleb did a great job staying in communication. He was responsive, informative, and gave updates along the way. Thank you all very much.
My Experience - 0.0/5.0 -
I was very disappointed. It was supposed to take max two weeks and they have had my car for a month, without calling after i selected to be called twice a week, not once did i get called and i had to call and then did not get a call back from my point of contact after leaving a voicemail. They then they said it was ready, I went to pick it up and not only is is not done and was told to bring it back, but had a spot that needs to be repainted and one part that was cut and needs to be replaced AND on top of that when they pulled it around there was a nail in my tire that was not there when i dropped off and then after filling it with air, they said to go to discount tire and see if they could fix it with my own money even though there was not a nail in my tire when I dropped it off and now there is after being there for a MONTH with no call even after reaching out. Very disappointed and will not be returning after (hopefully eventually) getting my car back fixed and COMPLETE.
My Experience - 5.0/5.0 -
All staff were very professional and provided regular updates on the repair process
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car was returned to me with a major component disabled. Correctly stated that manufacturer required OEM glass but said I had to fix it myself with the manufacturer. Refused to reach out to the insurance company with me to explain to them the problem Texas law requires the car to be restored to pre-accident conditions. I spoke with the insurance company and they agree this shop, however did not seem to care. To make matters worse, there was a plug to cover a hole in the door that was left off. When I got home, I discovered that one of the sensors and the door was not working and the trim around the door was not completely attached. I took it back to the shop and they said that there was a plug that was not completely plugged in The shop clearly. lacks quality control. I had a previous experience with caliber collision 12 years ago in Corpus Christi, Texas and had to get the insurance company involved for them to finish their job after three months. I had assumed this was a rare occasion, but this is two for two for your company and I will never use you again nor will I recommend you in fact, I will do more than that I will warn people against you
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caleb was great. The repairs look great and the experience was professional. I will certainly use Caliber next need.
My Experience - 5.0/5.0 -
I was impressed with Jim Bolton who assisted me. My car was washed the weekend and it had water spots on it. I picked up my car on Mon, 06/01/26 because I was out of the country in Costa Rica celebrating my 45th wedding anniversary. Jim got a spray warer bottle and a cloth and cleaned up the warer water spots! Wow, that is customer service. Jim invited me back to a free car wash and he stabled his card to my Caliber Receipt package. Thank you, Jim for great service!
My Experience - 5.0/5.0 -
Nice people 😁
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with the repairs at Caliber! Not only did they do a great job, they finished well before the estimate. They kept me well informed and I strongly recommend their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did an excellent job with the repairs and finished ahead of the estimated date.
Customer Service - 5.0/5.0 -
Very good about informing me of updates
Likely to Recommend - 2.5/5.0 -
The repairs were awesome but the communication was not.
Repair Quality - 5.0/5.0 -
The repairs look great!
Customer Service - 2.5/5.0 -
The communication was not good. I had to call multiple times for an update.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Caliber were extremely helpful. Caliber went out of their way up front to make sure we were taken care of. They kept us informed on the repairs. Their work was outstanding. I would highly recommend their business.
Likely to Recommend - 5.0/5.0 -
Outstanding job.
Repair Quality - 5.0/5.0 -
Excellent service. They kept us well informed. They were courteous and professional. The completed job was outstanding.
Customer Service - 5.0/5.0 -
Excellent service. They kept us well informed. They were courteous and professional.
Likely to Recommend - 5.0/5.0 -
Very much so. My daughter and son-in-law recommended Caliber to me, and Caliber did not disappoint.
Repair Quality - 5.0/5.0 -
The team completed repairs in about two weeks. They did a super job, and I am very pleased with their work.
Customer Service - 5.0/5.0 -
Customer service was outstanding. They responded promptly, explained everything that would be done, and answered my questions. I also received texts during the time they had the car, keeping me up to date with each step in repairs
My Experience - 5.0/5.0 -
We had a great experience with Caliber Collision after damage from road debris to our Mercedes. The team was friendly, and our estimator, Alan was helpful, and kept us updated throughout the repair process. They also made the rental car setup with nearby Enterprise Rent-A-Car quick and easy. We really appreciated how accommodating everyone was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The process of getting a car rental and being able to return back to Caliber Collision would have been helpful. In addition, I am the owner of the car and I brought the car in and specifically stated on your form to send all communication to me instead all communication was sent to my husband.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great work on my wrecked car. Came back washed and cleaned inside and out along with repairs completed in a timely manner. Great communication with me regarding status updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was great and pleased with the work and support
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
They replaced my headlight but didn’t align it. They also replaced my grill but didn’t confirm my front collision sensor was calibrated. They also left some piece of my fender sanded and not polished. - I had to drop off the car a second and third time to get all this fixed.
Customer Service - 5.0/5.0 -
Alan has been responsive
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision’s Manager Jimmy and the guys did a great job! Thank you!