Caliber - Magnolia
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. Really like Travis. Great communication. Great job. Car was very nicely detailed/presented. This repair could not of gone better.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Just due to the spare tire and associated equipment issue.
Repair Quality - 4.5/5.0 -
Would have been a 10 but I am not sure why the spare tire and jack were not installed in the rear of the car properly. I am also not sure why the spare tire and jack were removed at all since the damage was on the front.
Customer Service - 5.0/5.0 -
Everyone was very professional and nice.
Returned Clean
My Experience - 5.0/5.0 -
AMAZING CARE AS ALWAYS
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed, was very organized and super nice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job!
Customer Service - 5.0/5.0 -
Everyone was personable and friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
No fault to caliber. Toyota sent wrong parts twice, that led to a lower score. Caliber did a fantastic job under the circumstances.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional as well as keeping the schedule Dennis Ryan
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job in a timely manner. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Took longer than anticipated because the tech working on my car quit. Then they denied this. My display wasn’t working when I went to pick up my car so I had to wait while they looked at that.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tony was very helpful and extremely patient with me, including giving me updates on my vehicle and explaining the general repair process with me since this was my first accident. I also appreciated the manager explaining the reason for my deductible payment. They also were willing to stay after closing hours so that I could get my vehicle and drop off my rental, which was above and beyond! Great job and God bless :)
My Experience - 5.0/5.0 -
At first, I was a little skeptical because my paint job involved removing my windshield and caliber was a little higher price than other quotes that I got. The other quotes said they would probably end up breaking the windshield and I would have to buy a new windshield. Caliber Collision was able to remove my windshield without breaking it. They did the work in a timely manner and everything looks great. I’m very glad I ended up going with caliber collision for my repair. They also kept me up-to-date on the progress and finished ahead of schedule.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
After picking up my truck, I walked around it to see the work that was performed. I noticed the bumper was not aligned and there was a connector missing on the gas receptor. I asked for the service tech to come outside and showed him. He too the truck back in and 20 minutes later these two issues were resolved.
Customer Service - 3.5/5.0 -
Could have ensured all parts were in prior to me dropping off the truck. When I arrived at the appointment date, the receptionist could not find me in the system. I had to call Kimberly, claims department, and put her on speaker. Kimberly advised the receptionist and after refreshing her screen was able to see my information.
My Experience - 5.0/5.0 -
Extremely attentive staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Looks good.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everythings seems right.
Returned Clean
My Experience - 5.0/5.0 -
I specifically enjoyed when you help me out with my rental arrangements. Thanks for going the extra mile
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job looks great. People were EXTREMELY helpful and kind. Defiantly would recommend.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was placed on hold for several minutes while the receptionist looked for my customer service representative for my repair. This occurred several times and often did not receive a call back from the customer service representative for my repair.
Returned Clean
My Experience - 5.0/5.0 -
Great service, communication, and quality work!
My Experience - 5.0/5.0 -
Tony’s attention was incredible! Very kind, very patient and very good at communicating everything. Thank you SO much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Travis, made sure to communicate which helped me plan around.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job with our car.
Customer Service - 5.0/5.0 -
Excellent