Caliber - Manassas

4.6 (4,314reviews)
95%
8300 Quarry Road,  Manassas,  VA  20110

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,314)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look like new and paint matching is excellent. Communication stands out as a major strength, with customers appreciating regular text updates and being kept informed at every step. Timeliness is another highlight, with numerous repairs completed ahead of schedule. However, some improvement areas emerge from customer feedback, including occasional quality control issues with misaligned parts, cleanliness concerns upon pickup, and isolated instances of incomplete repairs requiring return visits.
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"... the progress throughout the process, and they even completed the repairs before the estimated finish date. Professional, efficient, and quality work every ..." Read more
"Great job worked around my schedule good fast repairs was told 2 weeks an my car was done in 3 days"
"It was returned to me early looking like a new car!"
"To my surprise, my car was ready 2 weeks before the due date!"
"... collision kept me up-to-date on a daily basis and finished the work much faster than expected. They even vacuumed my car, which was very much needed ..." Read more
"... repair. Their team was prompt with communication, keeping me updated on the progress throughout the process, and they even completed the repairs ..." Read more
"... ever know my car had been damaged! Caliber collision kept me up-to-date on a daily basis and finished the work much faster than expected. ..." Read more
"Very responsive and kept me up to date on the vehicle repair status"
"... turnaround time, kept me informed entire process loved getting the text updates!" Read more
"We never received notification from Caliber when our vehicle was completed and ready for pickup."

My Experience

Great service representative, attitudes all around. Very helpful and friendly service. Thanks

My Experience

The Manassas Caliber Collision did an excellent job of repairing my vehicle and keeping me informed. The office and estimator staff is extremely friendly and professional.

My Experience

Didn’t know ‘used’ parts would be used to fix the llight assembly. Thought the part would be brand new!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the first time I’ve ever been glad to go to a body shop. Everybody there is so friendly and you guys do a fantastic job. I was kept up-to-date on the repairs via text the entire time and I will certainly recommend this body shop to friends and family!

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Repair Quality

Looks great! Trunk works :)

Customer Service

Very friendly staff and really helpful!

My Experience

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

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My Experience

The front office staff was professional and welcoming. Ali was professional and was extremely helpful regarding the estimated and needed repairs. She also kept me in the loop during the repair stages.

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Repair Quality

Customer Service

My Experience

Me encantó su trabajo son Profesionales están muy a tentó Jocelyn una persona que me explico desde un principio todo con detalles sobre el proceso del trabajo Y la otra persona que no se su nombre es la estimador las 2 muy profesionales les dos 5 estrellas

My Experience

My Experience

It looks amazing they were quick with the job. Hopefully no more accidents but if so then THIS IS THE PLACE TO GO :) Thank you caliber collision <3 Oh and the front desk ladies were very friendly and nice !!

My Experience

Thank you so much for fixing my beloved little truck. It looks great.

Likely to Recommend

Repair Quality

The truck looks great, and when I pointed out something a little out of place, they immediately took it back and fixed it.

Customer Service

Lots of communication and clarity.

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Repair Quality

The sterling wheel is still hard when you drive in reverse

Customer Service

Good

Returned Clean

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Customer Service

Yosselin was very helpful explaining everything and every question that I had.

Returned Clean

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Returned Clean