Caliber - Margaret Wallace
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Steve was really great, keeping me informed during the process. Very nice work on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick turn around with repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an amazing job on the bumper and fog light would have loved it if they had replaced both lights, also they texted every day with an update on the status of my vehicle
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing job. Repairs are as good as factory! Excellent customer service!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I did not get a phone call about estimates or repairs. Just received a call when they had my vehicle and when they were finished.
Customer Service - 4.5/5.0 -
Staff were great.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended them
Repair Quality - 5.0/5.0 -
Awesome paint matching
Customer Service - 5.0/5.0 -
Kept me updated on the status often.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phil was awesome. One of the best customer service experiences I’ve had in a long time thanks to him. Keep up the good work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Unfortunately, I felt Caliber viewed Geico more as the customer, looking after their best interests over mine
Repair Quality - 4.5/5.0 -
I haven't had time to do a comprehensive inspection and there was no repair walk-through offered at time of pick up.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
The repair seems to be perfect.
Customer Service - 2.5/5.0 -
The staff were always courteous and friendly, but they were very disorganized. My car was ready on Friday, 7/5, but I had to call on Wednesday, 7/10 in order to get a status update on my repair. It turned out my car was ready, but no one contacted me to tell me that it was ready. If the repair and rental weren’t being covered by the other driver’s GEICO policy, I would have been upset because I would have had to pay for several more days with the rental car than I actually needed. Additionally, I received a text that my estimate had been uploaded to the GEICO website, but it was never uploaded, so I never saw it. I have not been satisfied with the communication from the Caliber Collision team during this experience.