Caliber - Margaret Wallace

4.9 (5,861reviews)
98%
2033 Margaret Wallace Rd,  Matthews,  NC  28105

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,861)

My Experience

Nice and friendly staff.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was perfect from start to finish.We appreciate it

Likely to Recommend

Repair Quality

Everything from beginning to end was smooth.No problem

Customer Service

My Experience

Thank you to everyone at Caliber Collision!! The technician who worked on my car did a superb job, it looks brand new! I also appreciate that my car was washed and cleaned inside and out, it looks great. Special thanks to Isabel and Pip for providing excellent service and communication, always keeping me informed throughout the repair process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They took their time and did a good job on fixing my problem with my car 🚗

My Experience

Daisy explained what needed to do the repairs and time frame very well professionally snd inform me every step

My Experience

The repair was perfect and I appreciate the hard work put in. I would come back to them again if another incident happens in the future. And even a special thanks to Isabel Huesca Dominguez for keeping me up-to-date details and answering my questions.

Likely to Recommend

Repair Quality

The team was great and Isabel Huesca Dominguez was very nice in keeping me updated. Thank you again of making my car the exact way I bought it.

Customer Service

Likely to Recommend

If anything were to happen, I will hit up DAISY for additional help and information.

Repair Quality

DAISY & TEAM, MY CAR IS RUNNING GREAT!

Customer Service

DAISY & TEAM, THANKS FOR THE SUPPORT!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I went with your location because you received such high satisfaction scores from Google reviews and I also felt like I wasn’t treated right by the Caliber location a little further down towards charlotte. Everybody I encountered, even if they weren’t directly serving me, was extremely professional and polite and respectful. Your service team really went above and beyond to keep me informed about the status of my job and they finished a week ahead of schedule. I would recommend you to everyone that needs bodywork.

My Experience

Everything was handled professionally. Lots of good communication, car was completed ahead of schedule. Repairs look very good.

My Experience

EXCELLENT SERVICES 10 ⭐️

Likely to Recommend

ALWAYS

Repair Quality

EXCELLENT SERVICES10⭐️

Customer Service

PERFECT

My Experience

I heart Flo and I want her for all of my car needs. She was communicative and met the expectations that were set at the outset. There were no surprises or delays. Flo set an example of how things should go in a repair situation.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Team was professional, communicated well, and did great work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

What an amazing job. My vehicle looks great and Daisy is wonderful. Kept me up to date on my repairs and explained everything at the end.

Likely to Recommend

Repair Quality

Wonderful from start to finish. Amazing communication and workmanship!

Customer Service

Daisy was amazing. Very knowledgeable and great attention to detail

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a wonderful job on my car and communication all the way until the end. The only problem i had was the fact that they waited less then a hour before close on a Friday to txt me and say my car was ready for pick up.