Caliber - Marietta

4.8 (4,498reviews)
97%
2165 Austell Road,  Marietta,  GA  30008

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,498)

My Experience

Thank you to everyone for all the work you've done. The repairs look great and cleaned up really well. I was very excited to see that the broken latch on my center armrest was fixed. I wasn't expecting that! Thank you, Matt Orlando

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Repair Quality

Great job done quickly

Customer Service

Great team

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Repair Quality

Everything was perfect

Customer Service

Returned Clean

My Experience

Good people. Just one issue with scheduling. Automation scheduled without consulting me. I had to reschedule.

My Experience

The team was professional and competent. The work was impeccable.

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Returned Clean

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Returned Clean

My Experience

I had a great experience at Caliber Collision! Mitchell kept me updated throughout the whole process and made everything easy to understand. Everyone there was so friendly, and the woman at the front desk was so helpful, especially with getting everything sorted out for my Enterprise rental. My 4Runner looks amazing, and the whole team made a stressful situation so much easier. Thank you all!

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Repair Quality

Customer Service

Very helpful!

Returned Clean

My Experience

I really appreciated the way that Mitchell kept me informed about the progress. He was honest and very professional.

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Repair Quality

I’m very satisfied. The work done is excellent - you would never know that my car was in an accident.

Customer Service

Caliber Collision, especially Mitchell, kept me informed on a regular basis which I really appreciated.

Returned Clean

My Experience

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Repair Quality

On time and done well. Thanks

Customer Service

Very informative and kept me on repair progress

My Experience

Jasmyn and Mitchell were amazing when it came to keeping me updated with the repair process and providing me with a thorough explanation of what was repaired. Customer service alone was a 10/10. I’m grateful. Thank you!

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Returned Clean

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My Experience

Caliper Collision on Austell Road is fantastic! From the second you walk in the door right up til you take your vehicle out of the parking lot, you can feel the dedication of EVERY employee. Great communication, friendly, respectful and excellent work.

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Returned Clean

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I will never come back to this shop. Pathetic finish and not professional at all.

Repair Quality

Caliber took more than 2 weeks to fix damaged door panels due to deer accident. Job was not done right as there were scratches on the inside of the doors and extremely dirty on the inside. Then they tell me they are not detailers. Well don’t make a mess first then that you don’t want to clean. I left car with them for 3 more days and after that I still find scratches on inside of the door panels. Not a very efficient body shop. I would never come back to this Body shop. Lots of promises but poor implementation. Poor finishing and only excuses and more excuses.

Customer Service

Customer service was not good. I had to keep calling to ask for updates. Then they got confused about when I should be picking up the vehicle, when it had been clearly discussed before that I needed the car back before Monday, yet they were asking me to collect on Monday. Poor !!!

Returned Clean

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My Experience

Outstanding job! The entire process was smooth and easy!

My Experience

Jasmine was super sweet and accommodating

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Repair Quality

I appreciate the text messages

Customer Service

Returned Clean

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Returned Clean

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Repair Quality

Did a good job. Think they over charged. Tire pressure on the side of bump was adjusted to 50 which is tooo high for my car. Did give me the car in a week which was good.

Customer Service