Caliber - Marietta

4.9 (4,536reviews)
97%
2165 Austell Road,  Marietta,  GA  30008

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,536)

My Experience

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks great! Everyone I worked with was kind, knowledgeable and easy to get a hold of! Would absolutely come back and have work done here. Thanks so much

My Experience

Great customer service

Likely to Recommend

Repair Quality

Great customer service and my car was done very good.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work was awesome.

Customer Service

Communication was great. Setting up the rental car and drop-off took a lot of stress off.

Returned Clean

My Experience

Love the customer service from ALL of the staff.. I've had my car repaired here before and I specifically wanted to come back if ever needed. I highly recommend.

Likely to Recommend

Repair Quality

Great service. They're are kind and accommodating.

Customer Service

Returned Clean

My Experience

Great customer service, text, called. Gave me information on the repair process.

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Repair Quality

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Returned Clean

My Experience

All staff were very helpful and informative.

Likely to Recommend

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My Experience

Customer service was great

Likely to Recommend

Repair Quality

My car was left with white residue throughout the interior. I am not sure how this could have happened.

Customer Service

Very professional

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you so much for all that you have done to repair our vehicle. The staff was absolutely fantastic in dealing with the insurance claim and making sure that my vehicle was repaired to the point to where it looked like it never happened. Thank you so much. You guys did a fantastic job.

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Customer Service

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I would recommend for the work but tell them be sure to check the work when finished

Repair Quality

The work itself was perfect! Rust corrected and can’t even tell it was there, but there was some paint over spray that was near the side view mirror and on my passenger window that wasn’t there before. Also the third row cup holder was cracked and was not like that when I dropped it off, other than that the work for what the vehicle went in for was perfect

Customer Service

No complaints on customer service, everyone that I came in contact with were very helpful and respectful

Returned Clean

Likely to Recommend

Repair Quality

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Repair Quality

We are customers who will always use caliber collision in Austell. Jenny at the front desk maintains a professional and welcoming attitude and is very knowledgeable about many vehicles. Toby helped us the last time we were there who was so friendly and I enjoyed his knowledgeable service. We have always received not only the quickest repairs on our vehicles but also the highest quality repairs. We will always give our business to this location because they definitely have the right people working together as a team. This makes a world of difference when dealing with something that can be costly. Shoutout for the employees who we don’t see like the mechanics making the repairs. Your work doesn’t go unnoticed, thank you from a valued and repeat customer (because life happens).

Customer Service

Returned Clean

My Experience

Everything is perfect! Thank you guys for the timely service.

My Experience

Very pleased. The service and communication were excellent. Will highly recommend to others. Thank you for a very pleasant experience for something that was unpleasant!!

My Experience

Thank you Jasmine and team!

Likely to Recommend

Repair Quality

Customer Service

Jasmyn and the lady at the front desk provided superior customer service. They were very helpful and made the process as smooth as possible.

Returned Clean