Caliber - Marietta

4.8 (4,502reviews)
97%
2165 Austell Road,  Marietta,  GA  30008

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,502)

Likely to Recommend

Repair Quality

Customer Service

Paint on repaired part looks slightly different compared to manufacturer parts. We will monitor over time. We were ensured that there’s a lifetime warranty and this can be fixed if needed. The letters on trunk were placed incorrectly. The team reordered and ensured that it will be fixed however we are tasked with the.inconvenience of having to take the vehicle in again. Everyone was very friendly and professional. I was provided updates throughout the process which is appreciated.

Likely to Recommend

Repair Quality

Customer Service

Staff was great.

Returned Clean

My Experience

Excellent service and fast turn around time factors can't say enough great things about this shop highly recommend this shop im really impressed with the job on my equinox two thumbs up definitely 👍

Likely to Recommend

Can't say enough excellent things about your shop

Repair Quality

Fantastic service and friendly staff 👏 super service center pleased with the job two thumbs up 👍

Customer Service

Fantastic experience

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Mitchell and his team at Caliber were supportive and attentive to my needs. They walked me around my vehicle both before and after the work was completed to ensure that I knew what had been done. Mitchell also gave me a level of encouragement by sharing the warranty information. I would recommend this Caliber location for any automotive work that needs to be done.

My Experience

I had a wonderful experience with Caliber Collision from start to finish. Jenni and Mitchell were both incredibly professional and friendly — they made the whole process feel easy and stress-free. What really stood out was when I was unable to pick up my car, they went above and beyond and delivered it directly to my apartment. That kind of customer care is rare and truly appreciated. Highly recommend! Marsela James.

My Experience

Faster turnaround times than expected

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks great. Mitchell was incredibly responsive and will be the reason (in addition to the solid repair techs) I will come back to Caliber in the future. Thanks for making a stressful time a bit less stressful with amazing service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very much pleased and they kept me updated on my vehicle daily. Customer service was very good and polite. Thank you🙏🏾. 10 out of a 10

Likely to Recommend

Repair Quality

The assistant was very courteous . knowledgeable about the repair of my vehicle. They kept me updated on the time when my vehicle will be finished.. Answered all questions or concerns. Thank you

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was excellent and communication was top notch. I was kept informed and the team got the job done faster than expected. I appreciate the good work.

Likely to Recommend

They do a very solid job

Repair Quality

The repair was done to my satisfaction and all delivery points were explained well

Customer Service

Good service, good consistent communication. Turn around was faster than expected and the repair was done effectively and to my satisfaction

Likely to Recommend

Repair Quality

I was assisted thoroughly even helped with a rental car the day of drop off. I’m very thankful for the service provided!

Customer Service

Very nice and helpful

My Experience

I think his name was William, and he was very informative and got me in and out quickly. As someone who used to work for Tesla, I can really appreciate great customer service in automotive space and I definitely received that here. The wait didn’t even feel long because the woman at the front desk was so engaging and kind. Overall, it was a 10/10 experience.

My Experience

fixed the damage perfectly and even cleaned the car from the inside, out. Definitely satisfied with my service.

Likely to Recommend

I already have recommended Caliber to friends, colleagues and customers.

Repair Quality

The quality is fantastic. The only problem is how much better the repaired section looks compared to the undamaged parts (I may need to tell my wife to hit another deer on the other side).

Customer Service

Mitchell, Josh, and their entire team were top notch with their service.

My Experience

Chaney and Mitchell did a great job for us!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean