Caliber - Marietta

4.9 (4,532reviews)
97%
2165 Austell Road,  Marietta,  GA  30008

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,532)

My Experience

You guys have excellent customer service! From the initial call, to drop off, to pick up, I felt well taken care of. Hopefully, I won’t be in anymore accidents; but if I am, I’ll be coming back to you all!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Translated from Spanish by Carwise
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My Experience

Tienen muy buen servicio son muy amables y todo el tiempo envían mensaje para saber el avance y eso es genial quede encantado con todo

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Repair Quality

Customer Service

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Repair Quality

Great job done on repair, my only small gripe is that the bottom edge of door doesn't match rest of vehicle so it looks a bit strange but i wont complain too much as the repair looks good and was completed timely

Customer Service

My Experience

Great communication and customer service

Likely to Recommend

Repair Quality

They were courteous, fast, and performed quality work!

Customer Service

Very kind and personable.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Will absolutely be telling everyone about Caliber…I already have been singing your praises.

Repair Quality

Mitchell & Chany were so helpful and efficient, they made sure to keep me in the loop with what was going on too!

Customer Service

Again, they were great! So nice and helpful, very quick to get back with me and inform me of any updates in a timely manner.

Returned Clean

Likely to Recommend

Repair Quality

Caliber found an issue with the radar not related to the accident but impacting their ability to release the car. They went back to the insurance company and they did pay for the repair. Caliber kept me informed of all the delays (shipping a part, part not fixing the problem and getting another part). I am more than satisfied with the service.

Customer Service

Returned Clean

My Experience

Thanks Mitchell was very helpful and the work was done in a timely manner and the work looks great .

Likely to Recommend

Repair Quality

I am totally satisfied with the time of the repair and quality and the communication of the repair.

Customer Service

Likely to Recommend

Repair Quality

Mitchell was great and kept me updated on everything. Thanks

Customer Service

Mitchell was great and kept me updated on everything. Thanks

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Fast fix and very nice

Likely to Recommend

Repair Quality

Very professional and patience

Customer Service

My Experience

My experience was great with the Austell Rd. Location. My claim was assisted by Mitch and Jenny and they both were professional, friendly and provided great location.

Likely to Recommend

Repair Quality

The Caliber team that assisted with my repair, Jenny and Mitch were great. The communication, Professionalism and customer service was excellent. my car was repaired in a timely manner and the work was efficient. I was pleased with the completed results.

Customer Service

Jenny and Mitch were great!

Returned Clean

My Experience

Shout out to Mitchell who is extremely sufficient and knowledgeable. He explained the process in layman terms and even managed to return vehicle well before predicted return date. Would definitely use Caliber again ( though I hope I won’t need to 😁).

Likely to Recommend

Repair Quality

Customer Service

Excellent service. Pleased with results. Mitchell was very thorough.

My Experience

Excellent Customer Experience.

Likely to Recommend

Repair Quality

Very quick, reasonably priced, and they towed the car back to our house for free!

Customer Service

My Experience

Mitchell was great. Explained the process, checked in with me during, and reviewed what was done on completion. Communication is the key.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was kept informed, from the time I walked in to drop off my car until I picked it up, they were on point. I have used other caliber collisions but this location is the one I would recommend going forward.