Caliber - Martinsburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Staff friendly, knowledgeable, and very helpful. Work was completed on time as promised. Good quality work is hard to find. I appreciate you!. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality work.
Customer Service - 5.0/5.0 -
Very pleased! Highly recommend! Staff was helpful, friendly, knowledgeable and quality of work top notch! I was informed of the work status from dropoff to pickup. There were no surprises. Thank you!
My Experience - 5.0/5.0 -
Great work finished it before it was said to be done was glad about that. Everybody was very communicative and let me know what was going on. Would highly recommend looks brand new again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I will they do it great job
Repair Quality - 5.0/5.0 -
Great job 👏
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Caliber Collison did an excellent job repairing our vehicle. They made things easy by working with our insurance company. They also texted us updates and completed the repairs on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was delivered before the date that they said it would be done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Considering how it looked when it went in, after being smashed up by a deer, it looked fantastic when they were done with it!
Customer Service - 5.0/5.0 -
My truck was ready sooner than they estimated, and I was very happy with the work they did!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything in the process from start to finish was great. I have 1 little issue to be looked at which is some over spray on the truck from painting the bed
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Slight over spray on cab from bed repair.
Customer Service - 5.0/5.0 -
Very professional.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had an overall great experience! They consistently kept me informed about what was happening, and I was pleasantly surprised to find that they even cleaned the vehicle’s interior. That’s what I call A+ customer service!
My Experience - 5.0/5.0 -
Ron was excellent to work with. Friendly, explained everything thoroughly, willing to answer questions, great customer service skills, and seemed like an all around great gent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
You do great work over all and I like how you kept me in the loop.
Repair Quality - 3.0/5.0 -
You did a great job on the repair and always kept me in the loop about your progress. My only complaint was the length of time it took to complete, over 2 months!
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beyond satisfied! Excellent work and customer service. Very friendly and kind staff. I highly recommend Caliber.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs were done way earlier than expected they were all so kind and answered any questions I had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It looks like a brand new car