Caliber - Martinsburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very profesional and you made a bad situation better.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you guys for all your help & great service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with the work they did to my Honda Pilot, they left it to me as new and the patience and professional treatment was a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
professional service and always attentive to the requirements and needs... very good experience, my Honda driver is better than new
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing your best in repairing my car. Thank you for the updates and keeping me informed on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job Outstanding communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding communication Excellent service
Customer Service - 5.0/5.0 -
Ron was excellent in communication What was happening
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall we were very satisfied. The work is great and the customer service was top notch. Our only gripe was the scheduling conflict.
Repair Quality - 4.0/5.0 -
It looks amazing however it appears that there are still 2 scratches that were missed
Customer Service - 3.5/5.0 -
Everyone we came in contact with was over the top nice and very polite. And my car looks brand new, you did an amazing work. However, when I made the appointment I was offered and accepted a date, unaware there were parts on back order. My car was drivable and safe prior to the repair so I am not sure why the repair date was not pushed back until all the parts were in? My car was in there over a week and half longer than it needed to be, inconveniencing quite a few people in the process.
My Experience - 5.0/5.0 -
I was really happy with how friendly and professional the staff was! I was also very happy with the work they did, it was really really great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Employees of Caliber Auto are awesome! They did a great job on my vehicle. It was timely and my vehicle looks like a new one. Thank you guys!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dealing with AllState (the other person’s insurance company) was THE WORST EXPERIENCE! The only good thing that came out of this is the work and communication with y’all! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looked amazing ! The staff was very friendly and professional. They kept me updated constantly on what was going on. My calls and questions were answered in a timely manner. All of my issues were resolved. The manager was definitely on it ! Definitely recommending them.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The truck looks amazing and the detail to the job is amazing. We’re still waiting on the running board as Dodge sent the wrong one TWICE but we chose to pick it up early and bring it back once it’s in to have it put on.
My Experience - 5.0/5.0 -
Like the updates on my car so I knew it was going on. Everything looks great and everything was very professionally done thank you.
Likely to Recommend - 5.0/5.0 -
Already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
"True happiness comes from the joy of deeds well done, the zest of creating things new" Thx
My Experience - 5.0/5.0 -
Thank you for the great service we have received
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0 -
Everything was great and everyone was very professional. Car looked amazing like brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great. Everyone was very professional and nice. Very happy with the work and how it turned out.
Customer Service - 5.0/5.0 -
Everyone was very professional and nice.