Caliber - Martinsburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have the first experience 😊
Repair Quality - 5.0/5.0 -
Very professional and a kind and welcoming group of people. I know my vehicle will be taken care of in the best way possible! I have had to use them twice in a 6 week period due to body damage….not my fault 😂 and they remembered me when I came in on the second time. I will continue to use them if I need auto care in the future.
Customer Service - 5.0/5.0 -
Very professional and a kind and welcoming group of people. I know my vehicle will be taken care of in the best way possible! I have had to use them twice in a 6 week period due to body damage….not my fault 😂 and they remembered me when I came in on the second time. I will continue to use them if I need auto care in the future.
My Experience - 5.0/5.0 -
Very friendly and polite staff. Knowing that my car was in good hands satisfied me! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good! Very professional people to deal with. Fast and they kept me posted on each phase of work. Looks good but I just picked it up so I’ll see how it looks tomorrow. Thank you for making all of this easy. Will tell everyone about the great service!
Likely to Recommend - 5.0/5.0 -
Definitely!!!!
Repair Quality - 5.0/5.0 -
Very professional and fast. Kept me posted at what phase my car was in getting repaired. Did not have to take my car back to the rental co. They took it back for me.
Customer Service - 5.0/5.0 -
Answered all my questions and were very nice. Kept me informed. Very satusfied
Returned Clean
My Experience - 5.0/5.0 -
Mgt and staff were exceptional. Much thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent staff and communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Darren explained what the repair would entail and when it would be ready. It was repaired in time and they even detailed my entire car. It looks brand new. I'm very happy.
My Experience - 5.0/5.0 -
I am very impressed with the level of customer service this company provided me. Extra care of my car is so appreciated as it's hard to find companies that go above and beyond to ensure satisfaction of the customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So happy with the overall work Thanks so much
Customer Service - 5.0/5.0 -
Great customer service, any questions was quickly answered .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. The manager was welcoming and concerned with my damages.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like it was never even damaged.
Customer Service - 5.0/5.0 -
Great customer service.
My Experience - 5.0/5.0 -
Will bring my car back for any repairs very reliable and communication and respectful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I’ll recommend this company to everyone.
Repair Quality - 5.0/5.0 -
The entire process was so smooth and my car is back to perfect!
Customer Service - 5.0/5.0 -
Their customer service is excellent.
Returned Clean
My Experience - 5.0/5.0 -
Caliber did an amazing job on my car. They sent me progress updates twice a week. They took very good care of my car. The inside where they were doing the work was cleaner than when I dropped it off. They returned it to me exactly in the projected time frame. I highly recommend this body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. My car looks like new.
Customer Service - 5.0/5.0 -
Everybody was very nice and helpful.
My Experience - 5.0/5.0 -
They were the nicest people I've ever dealt with!!!! The whole team were very polite & sweet. The place was very clean, and the people superb!! I would recommend them to everyone!! And, they had my vehicle done & ready to go when promised!! Plus, they were excellent in keeping me updated on the progress.
My Experience - 5.0/5.0 -
I liked everything about Caliber Collision service. Polite and professional. I am satisfied with choosing this company for service on my Hyundai.
My Experience - 5.0/5.0 -
JUDY I was overwhelmed with the repairs. Besides the excellent work they vacuumed the interior. Not an easy task considering the dog hair inside. Thank you so much for the work and courtesy. Judy Olsen
Likely to Recommend - 5.0/5.0 -
Great service and car looks great