Caliber - Martinsburg
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ron was great providing with updates during the whole process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
They did an awesome job. I recommend everyone one goes to them
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did an awesome job on my vehicle
Customer Service - 5.0/5.0 -
Awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The area they fixed looks brand new!
Customer Service - 5.0/5.0 -
Everyone was nice, respectful, and helped us each step of the way.
Returned Clean
My Experience - 0.0/5.0 -
Read this and take it serious or you’ll be highly unsatisfied how do you not see a rear strut bent? And how are you a professional painter still not knowing how to apply paint or even get the color code correct smh and let’s not talk about the orange peal if your fine with getting your car touched by people that don’t care about quality standards go ahead choose this shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience at caliber collision was fantastic! Ron explained everything in great detail each step of the way, when I dropped my car off and did the walk around, the damages diagnostics , part ordering, paint, and repair. The car looks like nothing ever happened the team did great i definitely would recommend
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber Collision are friendly. They were able to get my vehicle in their shop and repaired faster than my local collision could.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked perfect when I picked it up. And pick up was earlier than anticipated. The folks that work at Caliber are by far some of the nicest folks I've ever met. Very pleasant, professional, and efficient. It was a great experience. And, I could even drop off my rental car and didn't have to make a separate trip. All in all it was a great experience and I would certainly recommend them to anyone and everyone. Thank you to all the folks that did such a great job for me.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend caliber collision. I already told several people what it could experience I had.
Repair Quality - 5.0/5.0 -
Courteous staff, timely updates, kept to schedule, early delivery, an excellent job done. Was also able to pick up and drop off my rental car at their establishment. Made things extremely easy. I was very satisfied.
Customer Service - 5.0/5.0 -
Very satisfied. Everyone was very professional and helpful.
Returned Clean
My Experience - 5.0/5.0 -
They were awesome, they didn’t have my car to long n they fixed everything that needed to be fixed n didnt miss anything , they matched my black right back to the color it was n no off blk.. im just very well pleased with them you all did great
My Experience - 5.0/5.0 -
Zach was very helpful informative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was completed in a timely manner. It was very high-quality and the customer service was amazing.
Customer Service - 5.0/5.0 -
Ron was amazing. The communication was excellent.
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done in a good time frame, all billing/insurance matters were handled. 10/10 professionalism Liz and Zachary were super helpful
Customer Service - 5.0/5.0 -
Same
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all of your professionalism!