Caliber - Martinsburg

4.8 (841reviews)
95%
925 Mid Atlantic Pkwy,  Martinsburg,  WV  25404

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (841)

Likely to Recommend

Repair Quality

So happy with the overall work Thanks so much

Customer Service

Great customer service, any questions was quickly answered .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. The manager was welcoming and concerned with my damages.

Likely to Recommend

Repair Quality

Like it was never even damaged.

Customer Service

Great customer service.

My Experience

My Experience

Will bring my car back for any repairs very reliable and communication and respectful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ll recommend this company to everyone.

Repair Quality

The entire process was so smooth and my car is back to perfect!

Customer Service

Their customer service is excellent.

Returned Clean

My Experience

Caliber did an amazing job on my car. They sent me progress updates twice a week. They took very good care of my car. The inside where they were doing the work was cleaner than when I dropped it off. They returned it to me exactly in the projected time frame. I highly recommend this body shop.

Likely to Recommend

Repair Quality

Great job. My car looks like new.

Customer Service

Everybody was very nice and helpful.

My Experience

They were the nicest people I've ever dealt with!!!! The whole team were very polite & sweet. The place was very clean, and the people superb!! I would recommend them to everyone!! And, they had my vehicle done & ready to go when promised!! Plus, they were excellent in keeping me updated on the progress.

My Experience

I liked everything about Caliber Collision service. Polite and professional. I am satisfied with choosing this company for service on my Hyundai.

My Experience

JUDY I was overwhelmed with the repairs. Besides the excellent work they vacuumed the interior. Not an easy task considering the dog hair inside. Thank you so much for the work and courtesy. Judy Olsen

Likely to Recommend

Great service and car looks great

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Very friendly

My Experience

My vehicle doesn't even look like it was ever in a accident. My husband even said that you all did a wonderful job. I would highly recommend my friends to come for repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic work, looks better than when I purchased the vehicle. The team really took the time to make this show ready.

Likely to Recommend

I already have recommended the shop to friends and family. You did a wonderful job.

Repair Quality

My car looks great, and it handles exactly the same as it did before the accident.

Customer Service

Everyone was so friendly and helpful. The accident was very stressful for me, and it was so reassuring to have such quality service.

Returned Clean

Likely to Recommend

Better then Buckys or Als Body shop

Repair Quality

Caliber Collision fixed my 2022 Traverse in epic time. Great service with a smile. Thank you!!

Customer Service

My Experience

I am completely satisfied with their customer service! They are friendly, efficient, and there to help. I was kept informed from start to finish. The time and effort that they put into completing the job was fantastic! Darren and his team are wonderful people to work with. If I need any future work, I will be returning. 😊

Likely to Recommend

I would recomend it to anyone and everyone. This is the second body shop i had been to in martinsburg. Caliber Collision is by fsr the best

Repair Quality

I was very satisfied with my expierance at caliber collision

Customer Service

I was very satisfied with my experiance with caliber collision. From the general manager i believe his name was Darren very informitive throughout the whole process. Also the young man that accesed the damage. I would 100% recomend to anyone and everyone on the future

My Experience

Very nice job. Have already recommended a friend to your shop. Was done on time. I liked the text updates. All in all: Job well done!