Caliber - Maryland Heights
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent customer service and the repairs to my vehicle looked amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team did a great job! The car looks amazing and I loved the consistency in communication with us throughout the process. Kudos!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing as always! Happy I came back.
Customer Service - 4.0/5.0 -
Bumper was left a bit unfused, but nothing noticeable at all. Excellent work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the very first phone call to today when I picked up my vehicle I was kept in the loop and out of all of the work. Meaning they took care of everything with the insurance company, but kept me in the loop every step of the way. They were nice and informative and respectful. I hope I don’t have to go back and see them but if I had a vehicle issue, I would come back for sure.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this group of good people. They made a painful situation painless.
Repair Quality - 5.0/5.0 -
Great service from beginning to end. I would highly recommend this group of good good people.
Customer Service - 5.0/5.0 -
I was kept up-to-date on all changes
Returned Clean
My Experience - 5.0/5.0 -
Fast friendly efficient and prompt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
I see addition dents on my car which were not there before i am not sure wt to do
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend anybody, derek and his team were amazing
Repair Quality - 5.0/5.0 -
Derek and his team were amazing at the chaffee drive location in Stl! Would recommend to anybody.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Back bumper looks as good as new, was kept informed on progress with frequent texts, and the whole process was very easy. Thank you,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks just like new again, so happy to have it back!
Customer Service - 5.0/5.0 -
Very easy to work with and appreciated the frequent texts with status updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Derick, Jennifer, and team are great! Helpful at every step. Thanks for the great communication and excellent repair!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great! The regular text messages were very helpful. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job with my car’s repairs. The staff was welcoming and extremely helpful. Their communication was great and I would go to them again for repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Caliber Collisions team did such an awesome job with the repair. All the staff there were so pleasant, helpful, and professional. I worked closely with Derek and Karen and they provided me with such great, attentive service. I am more than satisfied with the repair and would highly recommended this company. Thank you!
Customer Service - 5.0/5.0 -
The Caliber Collisions team did such an awesome job with the repair. All the staff there were so pleasant, helpful, and professional. I worked closely with Derek and Karen and they provided me with such great, attentive service. I am more than satisfied with the repair and would highly recommended this company. Thank you!
Returned Clean
My Experience - 5.0/5.0 -
This is the best place to take your vehicle if you need repairs, they work with you an insurance, highly recommend, everyone is super good to you
Likely to Recommend - 5.0/5.0 -
Did a good job
Repair Quality - 5.0/5.0 -
We gave no complaints, everyone is super nice and willing to work with us on a bad situation, we do have a couple of questions when we come back in
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 0.0/5.0 -
My car was damaged in your care.
Likely to Recommend - 0.5/5.0 -
Poor customer service poor. Poor repair job
Repair Quality - 0.5/5.0 -
My vehicle was damaged while it was in your care.My bumper was hit and I needed an insurance mediator to speak with Derek the manager there. He was very rude and refused to take care of the damage while we were on a 3 way call. After the call ended he called back and ask when I could bring the car in.. I went back to pick the car up 2 days later and he was standing inside the facility with the keys in his hand and said “here’s your keys””I need the keys to the rental” He never said thank you for your business,I’m sorry about the trouble.NOTHING. He did not at any time on either occasion walk with me out to look at the car after the repairs. After looking at the bumper when I got home, discovered that the paint color did not match.. I don’t know if that was done intentionally or accidentally. But it has been terrible service all the way around. I am waiting for an insurance person to call me so that I can get back to caliber collision about this problem. I am unable to speak with Derek as his customer service is terrible and I don’t even feel comfortable speaking with him. I don’t have anything good to say about this company at this point. speak with him.
Customer Service - 0.5/5.0 -
Like I said in the previous comments, there was never a thank you. He did not walk me out to look at my car and say you know how does it look to you. Nothing. This should not be the face of your company.
My Experience - 5.0/5.0 -
Derek and Jennifer were great in providing excellent customer service and great communication. When any issues or delays came up during my repair they responded with resilience and ensured quality work was performed. Thank you guys.