Caliber - Maryville IL
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was wonderful to be kept in the know about where my car was and how far along in the process. I was delighted to find my car fully detailed when I came to pick it up! It’s never been so clean! Thank you for the perfect repair and the lovely service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The new door looks fantastic and they even deep cleaned my car!
Customer Service - 5.0/5.0 -
I was kept up to date on where my car was and at what point it was in the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Communication is terrible,scheldule an appointment was a headache
Returned Clean
My Experience - 5.0/5.0 -
Becky did a fantastic job of keeping me updated on exactly where I was in the process of getting my repairs. She made arrangements with my insurance and in getting me a rental car, which made things so much easier for me. My repairs look great! I am very satisfied!!
Likely to Recommend - 5.0/5.0 -
I would try to talk anybody into going here that I could!
Repair Quality - 5.0/5.0 -
You guys did great on my car! I was very impressed with how easy Becky made this process for me. I had no clue what I needed to do for repairs/rental car but she took over, and provded excellent communication so I knew where we were in the process. She is a very great asset to your company!
Customer Service - 5.0/5.0 -
I could not have been any happier with the professionalism and communication I got working with Becky on this.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was very friendly and helpful. There weren’t any rental cars available when I checked in, so I left while they continued to work on getting my rental car. Once they secured my rental car, I dropped my car off, they kept in touch with me reporting on the progress throughout the repair. They did a fantastic job and my car looks better than ever! I will definitely be using Caliber Collision again in the future!
Likely to Recommend - 5.0/5.0 -
Take that from Very Likely to Most Definitely!
Repair Quality - 5.0/5.0 -
I am very happy with the fit and finish of the repair!
Customer Service - 5.0/5.0 -
Polite and friendly. They kept me informed throughout the process! Very professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very responsive to my needs and were very prompt at keeping me update. They do wonderful work!
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
I told you guys I had a airbag sensor going off you said you didn’t see it but as soon as I got car back it was going off. I could have chose any place to do my repairs.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked fantastic when I got it back, and was cleaner than when I left it. Thank you!