Caliber - Matthews
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional and polite. Thank you for a good experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love how well Caliber Collision coordinates with insurance companies and Enterprise do the car rentals. Made things very easy for me.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Not fixed 100% but I needed the car back
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Shane was very professional and made sure everything was perfect. Communication was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your texting system needs serious updating. I received texts with very specific times my car would be ready..for example 7:38 am…it wasn’t ready. Today I received a re t that my car was ready…duh, I picked it up yesterday.
My Experience - 5.0/5.0 -
The Mazda looks great! The team was excellent at communicating. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service, even finished early! Highly recommend this for your car repair!
Customer Service - 5.0/5.0 -
Very seamless- super easy!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a great experience with Lucas! He was great and easy to communicate with!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very frustrating that I have to figure outlet how to redo my settings so I don’t need my keys or unlock all my door ls to get to my trust. Technicians should reinstall settings to how they found them. For me, very busy person I have another to do and not good for my blood pressure.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job! Faster than expected! Lucas is stellar ⭐️⭐️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and friendly staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex and team worked hard to get my car scheduled and repaired quickly
Customer Service - 5.0/5.0 -
Very pleasant
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
They were all friendly Jarvis and Lucas was very very nice. Great job. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lucas did a great job keeping me informed of how repairs were progressing!