Caliber - Matthews

4.8 (4,890reviews)
97%
12527 Independence Blvd,  Matthews,  NC  28105

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,890)

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Shane was great, we really appreciate the time and effort (there is a small mishap with the insurance company and the guys took their time to help us figure it out) especially on Christmas Eve. 10/10 service

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Worked with Lucas. Great customer service and very pleased with our repairs. Thank you!

Returned Clean

My Experience

Great customer service and car repair looks fantastic. Thank you.

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Returned Clean

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Amazing work! I couldn’t see any damage at all the spot was flawless!

My Experience

Have a smooth running front office and experts in the repair garage. Good job!

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Well, they told me they did not have the keys initially which caused a panic on my end but they kept me well informed, were friendly and the work done looks good.

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My Experience

Alex was a pleasure to work with.

My Experience

Good communication. Completed the jon ahead of schedule. Easy to work with and good workmanship.

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Repair Quality

Did a great job

Customer Service

Returned Clean

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Lucas Gaddy was knowledgeable and efficient. I would recommend Caliber Collision Matthews

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Repeat customer highly recommend.

Repair Quality

Excellent customer experience!

Customer Service

Great Communication!

Returned Clean

My Experience

Shane customer service is fantastic, he always updated me on the progress of my car and answers all the questions I had regarding the repair.

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Repair Quality

Shane was great. Updated and took care of the process.

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Returned Clean

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My Experience

Excellent communication and excellent service! They were very on top of everything! We are very happy!

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Repair Quality

Excellent work, friendly staff, kept me in the loop the whole tjme

Customer Service

Returned Clean

My Experience

Shane was in communication daily regarding progress which was a nice bonus in their professionalism. Further, they finished the job ahead of schedule which I truly appreciated. The entire staff was very professional, as well as pleasant.