Caliber - Matthews
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shane was in communication daily regarding progress which was a nice bonus in their professionalism. Further, they finished the job ahead of schedule which I truly appreciated. The entire staff was very professional, as well as pleasant.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex McElroy is awesome. He answered all my questions and provided excellent support. My truck is restored as new. Thank you !!
Customer Service - 5.0/5.0 -
Alex McElroy is awesome. He answered all my questions and provided excellent support. My truck is restored as new. Thank you !!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and informative.. keep you apprised of the progress.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My service advisor, Lucas Gaddy was nice and very professional! I am very satisfied with the customer service and experience at Caliber Collision, Matthews! Thank you, everyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A very good experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the frequent texts that let me know what progress was being made. All the staff were very pleasant when I was in for an estimate and to leave and pick up my car. I would recommend Caliber to anyone who needed repairs; you were recommended to me by other satisfied customers. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice and kept me informed about my car
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great friendly service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super professional and timely! Amazing work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job as usual. Really appreciate all your help specially, Shane and his help in getting my car fixed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible. The replacement part turned out to be poorly painted, not installed correctly, and the repair took 2 weeks instead of 1 week.
Customer Service - 1.5/5.0 -
The replacement part turned out to be poorly painted, not installed correctly, and the repair took 2 weeks instead of 1 week.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
An absolutely perfect repair job. Far exceeded my expectations. Lucas was great to deal with, communicated often and completed the work in a timely manner. I couldn’t be more pleased. Thanks to Caliber Collision for a job well done.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend
Repair Quality - 5.0/5.0 -
The repair was perfect
Customer Service - 5.0/5.0 -
Outstanding repair service
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
was done in a timely manner