Caliber - Matthews

4.8 (4,891reviews)
97%
12527 Independence Blvd,  Matthews,  NC  28105

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,891)

My Experience

They did an excellent job on my car the staff was very friendly and informative thank you.

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My Experience

We love Shane! He’s had to repair our 2025 card twice and has just been amazing both times. Thank you for keeping us updated, and returning our car looking brand new!

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My Experience

Love how they communicate, very professional and their work is excellent!!!

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Great communication and Amazing work!

My Experience

Yes the communication was great. I knew exactly what was going on. Very please with the work too.

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My Experience

What another incredible experience with Caliber! Our recent repair was the 3rd we had with Caliber in the last 8 years and was probably the best so far! The coordination between locations, the timely calls from Lucas, and the final repair quality was great. Thanks so much team for taking great care of my truck and returning it like new!!!

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Repair Quality

The team did an incredible job on the repair, and kept us updated every step of the way.

Customer Service

Lucas was fantastic!!!

Returned Clean

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The repair was great new sunroof and no leaks .The job was completed on time

Customer Service

Customer service was professional and kept us updated on the service

Returned Clean

My Experience

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Repair was completed as agreed. Staff was very nice.

Customer Service

Everyone was very pleasant and informative.

Returned Clean

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Returned Clean

My Experience

It took a little longer than what I expected it to, but the job itself was done, phenomenally and professionally, and I’m very happy with the service that I received and especially pleased that they took the time to wash my car before turning it back over to me.

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My Experience

Thank you to Alex and his crew for getting my Lexi looking amazing! I appreciate the excellent communication and willingness to exceed my expectations. They were very kind and professional to work with to get the job done.

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Although my Lexi needed 1 more day to complete the repair process; I was happy about it so everything could be done without rush and done with the upmost care. I am grateful for the speed at which my car was repaired and the overall care and service of the staff. Thank you.

My Experience

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My Experience

Great job!

My Experience

I was satisfied with my repair experience.

My Experience

Shane was very nice and professional. Everything was explained to me in details and repair process was updated regularly. The repair was completed in a timely manner. Thank you very much!

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My Experience

I was super satisfied. Shane explained everything they did to get my car fixed

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My Experience

Great job!

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Excellent workmanship and friendly customer service.

My Experience

I wish USAA would have allowed OEM parts in the beginning, because it would have saved us 1-2 weeks in the repair time.

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