Caliber - Matthews

4.8 (4,891reviews)
97%
12527 Independence Blvd,  Matthews,  NC  28105

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,891)

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Because you broke the audio system. I hope you to replace the system.

Repair Quality

When you returned my car, I found that the CD player did not work. I thought that when you repaired the speaker system, something happened. Because I listened to gospel songs of CD while I came to your shop. So I talked to Kim McDaniel but she told me that Caliber did not have any technician who could handle it. So, according to her recommendation, I went to Toyota dealer but they advised me that the best thing was to replace all the audio system which cost was around $700.00. So, at this moment, I am not happy at all.

Customer Service

Kim McDaniel helped me so well.

Returned Clean

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My Experience

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I could not tell that my vehicle was ever damaged.

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Returned Clean

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The car repairs were completely done to my satisfaction.

Customer Service

Excellent customer service, went out of their way to be of assistance and to ease the process of having the car repaired.

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Superior Quality and Service

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Returned Clean

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This shop has the best customer service I have experienced in a long time. They are extremely courteous.

My Experience

Jeff and his staff are top notch.

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My Experience

Very upfront with pricing. Service very good.