Caliber - Matthews

4.9 (4,863reviews)
97%
12527 Independence Blvd,  Matthews,  NC  28105

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,863)

My Experience

Excellent customer service and personable staff. Shane was awesome in helping me get back my car in time for me to leave town. Would highly recommend this crew.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Shane was exceptional through the entire process. We could not have gotten any better advisor. Thank you Shane for your tentativeness and care.

Likely to Recommend

Repair Quality

Customer Service

My Experience

It was all done well and promptly. My car is beautiful

Likely to Recommend

Repair Quality

Customer Service

My Experience

Unfortunately, not my first visit to the shop. However, each time I’ve received great service, clear communication and impeccable work. This time around, Shane did a great job and I couldn’t be more pleased.

Likely to Recommend

Repair Quality

Customer Service

Shane was a pleasure to work with and the service was timely, professionally done and delivered on time.

My Experience

Great customer service and I’m very satisfied with the great work they did on my car.

My Experience

My Experience

My Experience

Thanks for getting it repaired before the weekend.

My Experience

Shane did a great job as service advisor keeping me informed all the way through and handling issues like a pro. I trust Caliber with all my collision work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Lukas was thorough and communicative throughout the entire process. I appreciate the text updates rather than having to constantly call for an update.Technology is great! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great job & especially guy who take care whole things from stat to end & his Name Shane Gregory did an outstanding job 5stqr

Likely to Recommend

Repair Quality

Customer Service

My Experience

The entire staff at Caliber Collision has been great to work with throughout the entire repair process. My estimator Lucas did a fantastic job on setting my expectations from the beginning with a very accurate estimate and there were no surprises along the way. The repairs upon completion have my car looking like new again. I am completely satisfied with the professional work performed by Caliber Collision!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cory and the guys are the best!

Likely to Recommend

Repair Quality

Customer Service