Caliber - Matthews
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Shane was awesome , he kept me updated daily about the repairs on my vehicle and make sure everything went smoothly I can thank him enough for his swift replies and knowledge
My Experience - 5.0/5.0 -
You guys always do a great job! I always have a great experience- easy from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Good service and good people
My Experience - 5.0/5.0 -
Shane and team did an excellent job on my car’s repair. Shane’s frequent updates kept us informed of the progress of repairs, and he readily addressed any questions or concerns. His evident knowledge and calm demeanor made this disruptive time more manageable. Thank you.
My Experience - 5.0/5.0 -
The car was cleaned immaculately and smelled so good. They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice experience 10
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did an excellent job in repairing my cand and Shane the coordinator was highly on top of every step of my repairing and kept me updated along the way. They performed the repair ina timely manor. I am totally satisfied with the repairs and the experience. I would recommend this repairing company to all my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber performed an excellent job in repairing my vehicle. I was kept up to date on every step of the process. They completed the repair in a timely manner.
Customer Service - 5.0/5.0 -
Customer service was outstanding; they explain and answer any questions I had.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shane communicated and was amazing for getting my truck put back together. As a former caliber employee I’m thankful for my experience. An most of all how Shane treated me and my husband who is also a former employee. Being on the other side gives a different lense.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
What an excellent group of professionals. My car looks fantastic. It was returned right on time despite the challenges to getting parts for a 2017 discontinued vehicle. Every single person in that office was polite, went out of their way to be helpful and made sure that I was completely happy with the job. Attention to detail, communication with my insurance company, as well as the rental car company was all taken care of. I’m thrilled to have my car back and looking brand new! Shane went over the car with me as I was leaving and I hope he knew how much I appreciated working with this company. If there was 11 out of 10 stars to be assigned, I would do it. Thank you so much.
Likely to Recommend - 5.0/5.0 -
Fully confident. No hesitation to recommend
Repair Quality - 5.0/5.0 -
Professional, quality work with attention to detail, delivery time for the project as predicted, excellent text communication updates throughout the process. Every team members polite and responsive. They took care of all communication with my car insurance company and worked with the rental car company so I had transportation (including delivery and pick up) while my car was being repaired. Highly recommend this shop for any body work that is needed. 10/10!
Customer Service - 5.0/5.0 -
Shane Gregory was my contact. Made sure I was fully satisfied. Appreciated his professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick repair time. Constant updates. Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They didn’t stop until I was totally satisfied with my repair. They were also very accommodating with my time constraints.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A first class operation. Shane is the perfect contact person. Professional, clear communication, attentive and consistently in touch with updates. He made an extra effort to see that the project was complete ahead of schedule. The work done was thorough, spotless and basically perfect. Thanks to everyone at Caliber.
My Experience - 5.0/5.0 -
Great customer service during the entire repair process. Kept us informed and vehicle looks fabulous
Likely to Recommend - 5.0/5.0 -
Definitely would recommend and use you again
Repair Quality - 5.0/5.0 -
shane was wonderful during the whole process kept me updated
Customer Service - 5.0/5.0 -
Entire staff was professional friendly and knowledgeable
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from beginning to end. Exceptional communication and first rate repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! Excellent work. Clear communications. Prompt repairs. Easy to recommend.
Customer Service - 5.0/5.0 -
Pleasant and professional.
Returned Clean
My Experience - 5.0/5.0 -
Our experience with Caliber Collision was fantastic. Lucas kept us updated & was very helpful with all our questions. When we picked our car up it was absolutely spotless! We are very thankful & grateful for all of the help we received. Sharon & Bob Griffith
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience excellent service quality staff would recommend your company again thank you so much