Caliber - Matthews

My Experience - 0.0/5.0 -

Front door is not flush with back door. Plastic piece on inside of back door is loose. Unacceptable

My Experience - 5.0/5.0 -

Excellent customer service. Friendly, knowledgeable, trustworthy, timely. Pleasant to do business with. I would definitely recommend you to anyone. Thanks

Likely to Recommend - 5.0/5.0 -

Excellent company

Repair Quality - 5.0/5.0 -

Good service

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very simple process with regular updates and quick work done!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

As before, final outcome was good, but took some getting there.

Customer Service - 5.0/5.0 -

Satisfied with the final outcome, team were helpful, but there were issues with work quality initially

My Experience - 5.0/5.0 -

The regular updates on the status of the repair were great; we knew what was happening throughout the entire process.

Likely to Recommend - 5.0/5.0 -

Great work, great people.

Repair Quality - 5.0/5.0 -

Outstanding service and support throughout the entire process. Fantastic communication on the status of repairs.

Customer Service - 5.0/5.0 -

Awesome team, around.

My Experience - 5.0/5.0 -

Alex and Lucas wer wonderful gentleman!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Both young men that worked with us were personable, professional, knowledgeable and you are fortunate to have them.

Customer Service - 5.0/5.0 -

Ditto from first comments.

Returned Clean

My Experience - 5.0/5.0 -

Lucas did a great job with service and communication. The job was completed efficiently and professionally. This is the 2nd time I have used Caliber Collision and both times they did excellent work. I highly recommend this company.

Likely to Recommend - 5.0/5.0 -

I have already recommended them! 😍

Repair Quality - 5.0/5.0 -

Lucas did a great job with updating me on the status of my repair. He was friendly and efficient. The repair to my front bumper looked great and the work was completed in a timely fashion. I highly recommend Caliber Collision.

Customer Service - 5.0/5.0 -

Excellent communication.

Returned Clean

My Experience - 5.0/5.0 -

Shane was great

Likely to Recommend - 4.0/5.0 -

Maybe

Repair Quality - 4.5/5.0 -

Expensive and my car didn’t come back very clean

Customer Service - 5.0/5.0 -

All good

Returned Clean

My Experience - 5.0/5.0 -

Shane did a great job keeping me informed of progress along the way and am completely satisfied with the job.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job, well done…!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We had such a wonderful experience working with you all! The communication was excellent and everyone was so kind and professional. The car looks fantastic. We were dealing with a tough insurance agent/situation and the Caliber Collision team went out of their way to handle it. Thank you so much!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Amazing customer service! Thank you :)

Returned Clean

My Experience - 5.0/5.0 -

Professional staff Car repair looks great

My Experience - 5.0/5.0 -

I would highly recommend Caliber Collision to anyone looking to have their vehicle repaired. Alex and the staff at this Caliber location was amazing with excellent customer service!! I highly recommend this Caliber Collision location!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional and polite. Thank you for a good experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I love how well Caliber Collision coordinates with insurance companies and Enterprise do the car rentals. Made things very easy for me.

Likely to Recommend - 4.0/5.0

Repair Quality - 3.0/5.0 -

Not fixed 100% but I needed the car back

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Shane was very professional and made sure everything was perfect. Communication was great

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0