Caliber - Melissa
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Start to finish a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The wrong color ornaments were used and the bumper is already coming apart after one carwash. There is nothing behind the bumper making it solid like there was prior to the accident.
Customer Service - 4.5/5.0 -
Friendly people who claim they will fix the issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful management and communication through every step of the process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys are Awsome!! Everything turned out perfect mechanically, and the front office was a pleasure to talk too. Can’t thank you enough!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
My car was not completely taken care of. The collision sensor is showing on dashboard which they should have changed but they just calibrated it. This is not right. They should have fix the problem before discharge. Am not happy with that.
Customer Service - 4.0/5.0 -
The lady was very pleasant
My Experience - 5.0/5.0 -
Thank you for an amazing repair experience. Dusty kept us well-informed along the way. We are pleased with the quality of the repair. The staff was extremely friendly, knowledgeable, and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dustin sets the gold standard for communication with customers. Very professional and picked up the phone every time I called. Extremely pleased with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service staff, everything was exceptional 👏 they went above and beyond for me.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service from start to finish!
My Experience - 5.0/5.0 -
Great customer service. Let me know along the way how the repair on my car was going.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your staff done a great job of double checking the work before it went out the door and caught a flaw that you guys are going to fix when I bring it back so I appreciated that
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Finished it up quickly and got it to me when I needed it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even did extra by using rubbing out scuffs on different parts of the car
Customer Service - 5.0/5.0 -
Everyone went over 8 beyond to get work completed by a date to keep me from having to get a rent car.
My Experience - 5.0/5.0 -
Great job providing me with updates throughout the process. Rental car pickup and drop off at Caliber facility was much appreciated. My jeep was clean and looked great when I picked it up.