Caliber - Melissa
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Josh Satterwhite gave exceptional customer service,and was prompt to answer any questions or concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was fast and my service advisor was fantastic helping get things moved faster and keeping me well informed!
Customer Service - 5.0/5.0 -
AMAZING!!! He kept me up to date with everything and made miracles happen!
My Experience - 5.0/5.0 -
Joshua was wonderful he deserves a raise
My Experience - 5.0/5.0 -
Mark was very helpful from the get go, was understanding of our change in timelines, handled it all gracefully and the car looks just like before, but cleaner! Thanks so much for the continued updates throughout the process and even helping return the rental vehicle as well. All in all, top notch custom service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Despite it taking a long time due to supply chain problems, Josh kept me informed and was always helpful & courteous.
My Experience - 5.0/5.0 -
What an awesome team we dealt with in Melissa Tx. The staff is all around wonderful and we are more than satisfied with the service and communication we were given.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good as new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Body work appears to be in order, so I’m happy with that. Probably should remember to put items back in the bed of the truck after replacing, or ask client to remove key valuables beforehand. Also don’t forget the gas cap.
Customer Service - 5.0/5.0 -
Very happy with communication and work. Was able to pick up missing items with minimal to no hassle.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mark did an incredible job of keeping me updated daily on my cars progress also answering all my questions I had on the process sense this was my first time dealing with this situation. The staff was very helpful as well.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly service and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, friendly, and courteous. Very pleased with the work performed and overall experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done. Recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall it was a job well done and I’m happy to put my word behind a referral.
Repair Quality - 5.0/5.0 -
There was an issue that came up after I picked up the truck. I noticed some scratches left on and called back. I was taken care of quickly and responded to immoderately as well. I was blown away when I was offered a ride back home and my truck delivered to me washed and ready to go. I’m very pleased with the service and the ability to make it right.
Customer Service - 5.0/5.0 -
All my questions were answered quickly and that includes the one that I sent out after closing.
My Experience - 5.0/5.0 -
Service was exemplary in every way!!!
Likely to Recommend - 5.0/5.0 -
I will tell everyone! It was exemplary service!
Repair Quality - 5.0/5.0 -
Fantastic!
Customer Service - 5.0/5.0 -
EVERYONE and EVERYTHING was exceptional!!!