Caliber - Melissa
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They had great communication throughout the process of the repair. They also helped make the process of picking up and returning my rental car smooth.
My Experience - 5.0/5.0 -
Thank you for the excellent service. We are very happy with the repair of the SUV and we appreciate the daily updates and progress reports from the Caliber team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Collin did a great job communicating and helping out.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great. They even cleaned the inside of the car, which my kids had trashed. They were friendly and cordial, and also finished 4 days ahead of schedule. 10/10
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job keeping me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This team deserves gold medals in my eyes. Thank you for keeping me calm and informed through out the process. Dustin, thank you for your kind words and a reminder that kindness never hurt anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for everything
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service!
Customer Service - 5.0/5.0 -
Exceptional service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with all the people I came into contact with at your Melissa office. Dustin was my job facilitator. I have never been treated so calmly and with respect for my frustration, while trying to work through a hiccup in the repair process. I will recommend your shop any time I can. Thank-you, Marsha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees were efficient and genuinely friendly. The work was done beautifully.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very kind, helpful and professional. They did a great job with repairs and even buffed out a few small areas. The other great thing is they vacuumed my car and washed it!! Outstanding customer care!! Thank you Dustin Mowery for your kindness and thoroughness!!
My Experience - 5.0/5.0 -
The people make the difference
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job thank you you guys
Customer Service - 5.0/5.0 -
Thank you very much
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ya’ll went over and beyond for me coming and picking me up when the rental conked out and my car is cleaner than when I brought it in I can’t thank you enough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ya’ll did a great job and the customer service was excellent
Customer Service - 5.0/5.0 -
The service was great and the customer service was excellent
Returned Clean
My Experience - 0.0/5.0 -
Collin has ordered additional parts and trust it will be taken care if
My Experience - 5.0/5.0 -
Great free, great communication, overall easy experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service!!!
My Experience - 5.0/5.0 -
Dustin is honestly one of the best customer service representatives I have ever encountered. There is no one like him. Truly an amazing experience every time.