Caliber - Memphis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Can't go higher than a 6 as I don't know anyone who lives in TN but if I do, oh boy, you guys will be my first stop! If you ever need a new Ford out of Ontario you be sure to do the same ;)
Repair Quality - 5.0/5.0 -
Well I can't speak for Marv but as a carsalesman in Ontario, your follow up is impecible!
Customer Service - 3.5/5.0 -
Didn't receive a notice you had got my email letting you know I'm not Marv
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hey how are y’all you all did wonderful job
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely every step of the process was well handled, would definitely highly recommend this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Justin was fantastic - always kept us updated on progress and thoroughly explained what was going on at the time.
Likely to Recommend - 5.0/5.0 -
I could not believe they were able to match the paint.....anyone looking at my car would never know it had been in an accident.
Repair Quality - 5.0/5.0 -
very pleased!! my 6 year old car looks brand new!!
Customer Service - 5.0/5.0 -
everyone seemed to go out of their way to make sure the repairs were done right
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and professional. I was told step by step what would happen. The texts keeping me informed of progress kept me from stressing and took the guessing out of it. All in all it was a pleasant experiance, not that I want to come back anytime soon, lol, but I know where bring my carthe next time I had a fender bender.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Justin has a great sense of humor and a hard working man. We’ll train go the extra miles for you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with service I received. All staff were very courteous! I received follow up texts on the progress of repairs regularly. My car was ready way before estimated date and looked just as if it were never damaged! They also washed & cleaned interior! I would give a 10 star rating.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very EXCITED about the costumer service and how prompt they were and how they kept me informed everyday about my vehicle... The ENTIRE team was AWSOME!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and helpful staff. They did a AWESOME job on my truck. And I would use them again and refer you to others. Great job and Happy Nee Year
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 this company did a great job I would refer to others
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Caliber finished repairing my car before its estimated completion date. Once I dropped off my car, everything was handled by Caliber and I received text updates about the repair progress. Very smooth and easy process and the repair job looks perfect!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
I was provided absolute top notch service by Justin Harriman and the rest of the Caliber crew at the Downtown Memphis location.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sam and the Mgr was professional also very helpful .