Caliber - Memphis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff is very A1 and my car looks totally brand new! I really do appreciate y’all services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Over spray on the part that wasn’t part of the repair. Dust on the inside while sanding the truck door was open. Didn’t repair the estimate that was taken.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My truck have dust inside from the work they had done. The paint is not a true match. The estimate that was done on it was not complete.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.8/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jessica provided excellent customer service. The service team did an excellent job on the repair, making the car look brand new. The experience over all was very smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went well from customer service, communication, to vehicle repair.
Likely to Recommend - 5.0/5.0 -
Definitely will recommend.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best service ever.
My Experience - 5.0/5.0 -
Thank you all. May Lord Bless you all
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You repaired my car before. I appreciate you customer service and workmanship.
Likely to Recommend - 5.0/5.0 -
You do what you say.
Repair Quality - 5.0/5.0 -
Your staff always does a good job.
Customer Service - 5.0/5.0 -
Everyone is friendly. And the wait times aren’t long
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a nail in my tire when I picked it up I wasn’t happy about that at all , But the service and work was amazing
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the service that was provided.
My Experience - 5.0/5.0 -
I love Caliber! Kandi kept me updated with the repairs and I never had to hunt her down to get info. She was pleasant and friendly every time we spoke. You all took care of my car and I’ll never go anywhere else for my car repair needs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
I was told I would get an estimate for additional damage needing repair on the other side of the vehicle and never did. I also had to pay 3 additional days of rental car fees since my car had to be transported from Downtown Memphis due to Arlington staffing issues. I got a call at closing time on Friday that my car was ready to pick up at Caliber but I’d have to wait until Monday to do so. I feel I should be reimbursed by caliber for those rental fees.
Returned Clean
My Experience - 5.0/5.0 -
I was kept informed about my vehicle repair all my questions were answered so I was satisfied with the results Thank You.😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went very well on my experience in a timely manner