Caliber - Meridian

4.9 (2,188reviews)
97%
279 N Baltic Pl,  Meridian,  ID  83642

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,188)

My Experience

The process was great and Jaimie was extremely knowledgable and responsive. Our one complaint is that we received a message that we'd be able to pick up the car the next afternoon. We received no messages the following day so we called at 3:30 pm and were told it was being repainted (the first paint job didn't meet specs) so it would be another day. We appreciate that it was noticed that the paint job was not correct, but we were surprised at the lack of communication for it, i.e. we had to call to know this.

My Experience

Team did a great job faster than expected.

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They even fixed another issue for me at no charge that I didn’t think was fixable! Great service!

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Returned Clean

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Exceptional service will use them again

Repair Quality

Service was professional and timely!

Customer Service

Unbelievable- kept me up to date on progress all along

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Thank you

Repair Quality

Customer Service

Very friendly!

Returned Clean

My Experience

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I would tell anyone who I care about to avoid Meridian Caliber Collision like the plague. They will not repair your vehicle properly and then they will speak to you with a very rude tone and not return your phone calls.

Repair Quality

As previously stated. I took delivery of my vehicle, did not get to do a walk around with the employee and my vehicle was given back to me completely dirty and with a large scratch still evident very obvious Ly from the accident.

Customer Service

I experienced a mix of good and bad customer service. The good customer service I experienced was before the repairs, when they were trying to earn my business. After the repairs I was treated in a rude fashion. The gentleman that I was expressing my concerns to over the phone told me that I could not prove that the issues I was speaking about occurred before the vehicle was repaired. Even though I pointed this particular damaged area out to him prior to the initial estimate. He would not let me finish speaking, cut me off and said, let’s just cut to the chase, I can’t help you... I have been going to a body shop in Washington for 20 + years where I have been treated with respect and dignity. It was a rude awakening to experience such poor customer care in a profession that one may argue requires a high standard.

My Experience

Thank you for doing such an excellent job in a short period of time .

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Repair Quality

They did an excellent job and if needed I would use them again!

Customer Service

Completely satisfied and happy with the experience.

Returned Clean

My Experience

Service was speedy and friendly. All the details taken care of.

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Returned Clean

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Repair Quality

My backup camera isn’t know where as good as it was.

Customer Service

Scott is the best, easy to do business with and he knows his job.

Returned Clean

My Experience

Very personable and professional experience. I would definitely come back. Great updates through the whole process. 👍🏼

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Very helpful and professional

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Quick turnaround time. Very informative. Jamie was very professional to work with!

Customer Service

Returned Clean

My Experience

Bed of the truck was not attached properly when I got the truck back. Had to return to the shop. They did fix it in a timely manner. They were very apologetic.

My Experience

Great work and customer service.

Likely to Recommend

Repair Quality

They did a great job and was done faster than expected.

Customer Service

Returned Clean