Caliber - Mesa - Gateway
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Best customer service. My car looks like new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and my car looks like new. Very responsive to my questions. Made it very easy for me.
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the frequent updates, great service overall
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great and the team at Caliber was always in communication with me
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Too much time...was quoted 5 to 7 dayys at drop off...was 22..including weekends...front door guards were damaged.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Quoted 5 to 7 was 24 with weekends.. kept blaming everyone else
Customer Service - 2.0/5.0 -
Nice at pickup cause he knew they screwed up
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Lack of Quality control. Took 3 attempts to get car fixed
Customer Service - 4.0/5.0 -
Personal was very friendly
My Experience - 5.0/5.0 -
So grater for Caliber. They did a great job. They are a great team. Kira was excellent to work with, communicated with me often, and is very professional. I will come back if I need to and I will tell others to go to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Anyone that will listen to me, they’re great.
Repair Quality - 5.0/5.0 -
I’m blown away on how great the communication, professional is & how they was so detail they was with my Lexus. They have my business for life & I will highly recommend them to everyone. Thanks, I’m so impress
Customer Service - 5.0/5.0 -
The best & friendliest
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I felt good about caliber until the last day when it appeared to receptionist became a little rude. The repair person I spoke to when I picked up my vehicle was very professional.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The quality of the work is a ten. The service man whose name I don’t know stayed in touch and on delivery I would rate him at a 10. The people doing the customer service at the door I would rate as a three..
Customer Service - 1.5/5.0 -
I thought the people that greeted me going through the front door or a little short on customer service and portraying that they cared about my issues.
My Experience - 5.0/5.0 -
Thank you for your quality and reliable service. The workers were very quick with their response. Mr. Gentry was very good at communicating and updating me. I would highly recommend this place for any car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love this place! Always take really good care of me and very honest!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
Communication was excellent throughout the repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gentry was professional, knowledgeable, communicative, friendly, and efficient. Thank you for the excellent work!
My Experience - 5.0/5.0 -
Gentry was great and on it for me with all the details constantly. And Dani was great. I'll go back to them anytime!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Experienced and professional!!!
My Experience - 5.0/5.0 -
Great customer service!