Caliber - Middleton WI

My Experience - 5.0/5.0 -

I appreciate being notified every! Step of the way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very comfortable walking away from my vehicle, knowing it was in great hands.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Your team was awesome. Russell and Ann were working with me and both were very assistive and knowledgeable. This was my first time ever having to do a claim with my insurance company To fix my vehicle and Russell walked me through the whole process and when I got my car back it was in great shape. Their communication was great also. I have nothing negative to say about my experience.

My Experience - 5.0/5.0 -

Fantastic staff and workmanship. Best experience possible.

Likely to Recommend - 5.0/5.0 -

Already have

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The repairs looked very good. This is our second time using Caliber in the past few months. Everyone seemed to go an extra step beyond our expectations.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I’m a very satisfied, they did a great job and finished the work fast. I would recommend this place to anyone!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They made it as painless as possible and the vehicle looks great

Customer Service - 5.0/5.0 -

Excellent

My Experience - 5.0/5.0 -

I am very happy with the work you did to my truck and the time frame you got it in the quickest it was repaired the truck looks really good I would recommend caliber to to anyone thank you

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent service from start to finish!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

They were great.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Excellent experience. Staff was great.

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Caliber was easy to work with. Finished my repair quickly and paperwork was simple.

Likely to Recommend - 4.5/5.0 -

Service was great. Price was higher than expected or estimated by USAA. Process worked fine. Insurance still picked up difference.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Ann and Mr Russel were both very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was very impressed with the staff

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The staff at Caliber Collision were very knowledgeable and extremely friendly. The repair job they performed was outstanding. You never would’ve known I had an accident. My car looked better than before. They even detailed cleaned my car for me. It looks great. And they finished the repair a few days earlier than anticipated. I highly recommend them!!

My Experience - 5.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

From the in-processing of my vehicle for repair, through the ongoing & thorough updates, to the pick-up the staff were friendly, professional & exceptional, in all aspects. Of note, Russell Walters was tremendously helpful, and a credit to the Caliber customer experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Customer service was superlative. Of note, Russell Walters was clearly customer oriented, and made the entire process stress-free, and straightforward.

My Experience - 5.0/5.0 -

All personnel were extremely professional to deal with. Excellent communication from beginning to end. Brad was outstanding,

My Experience - 5.0/5.0 -

good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0