Caliber - Midland - Tx-191
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was perfect. Thanks
Likely to Recommend - 5.0/5.0 -
Was very pleased in the way you handled everything
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Very professional and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rita was very very informative and professional. She kept me in the loop on what was going on and Caliber Collision repaired my truck in a very reasonable time frame.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very very likely
Repair Quality - 5.0/5.0 -
My car looks brand new!!!!
Customer Service - 5.0/5.0 -
Lots of communication with me
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality service
Customer Service - 5.0/5.0 -
Quality service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This team was amazing! Very helpful during the process and kind. The gentleman in charge of my claim with you all was very polite and attentive to my work schedule ! Amazing overall
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Reta and her team went above and beyond to have my car in and out of the shop as soon as possible. They also took the time to fight my insurance company for repairs needed. I couldn’t be happier with all the services starting with the front desk and through.
Customer Service - 5.0/5.0 -
Reta and her team went above and beyond to have my car in and out of the shop as soon as possible. I also took the time to fight my insurance company for repairs needed. I couldn’t be happier with all the services starting with the front desk and through.
Returned Clean
My Experience - 5.0/5.0 -
They had it ready sooner than expected and looks like a great job had a deductible listed for 250$ and I didn’t have a deductible but that was insurance situation where supplemental payments was made today and not through yet all turned out ok
Likely to Recommend - 4.5/5.0 -
Did a good job but kept saying I had a 250$ deductible and entire bill had been paid by insurance finally fixed
Repair Quality - 4.0/5.0 -
I was satisfied with the work , but your est kept saying I had 250$ ded and I said from day 1 it was 0$ Hartford had paid in full It took me 6 different calls before Hartford told you this morning
Customer Service - 4.0/5.0 -
Same reason as above
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a very good job on my car
Customer Service - 5.0/5.0 -
I'm happy about everything.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair, can’t tell a difference in the blend. Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am writing to express my sincere satisfaction with the recent truck repair work completed by your body shop. Not only was Rita N. easy to work with the professionalism, quality of work, and customer service were all outstanding, and I highly recommend your services to anyone in need of auto body repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One headlight ended up with water in it so I will end up getting it ordered but they asked me to wait a week. But they assured me that they warranty everything
Customer Service - 5.0/5.0 -
Great customer service. Very helpful and great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
The one in Odessa did an amazing job with my husbands truck. Not sure I would recommend midland location.
Repair Quality - 0.5/5.0 -
I’m not very happy with this experience. My car was in the shop since early January which is fine cause it was explained to me that my car was so new that the parts were taking a while. The people at the front counter and rita were very sweet and helpful but when I went to pickup my car the first time I paid my deductible and went to drive away but my engine light and collision light were still on. They then had to keep my car two more days before I was able to get it back. I worked until 11p last night and wasn’t able to look at the car closely until this morning. I have multiple scratches, chipped paint and little dents on multiple places, as well as tons of tiny shallow scratches on the hood of my brand new 2025 car. That had zero damage other than the place of the wreck. Like I said the people were great. I just don’t believe my car was taken care of properly while it was there.
Customer Service - 0.5/5.0 -
I’m not very happy with this experience. My car was in the shop since early January which is fine cause it was explained to me that my car was so new that the parts were taking a while. The people at the front counter and rita were very sweet and helpful but when I went to pickup my car the first time I paid my deductible and went to drive away but my engine light and collision light were still on. They then had to keep my car two more days before I was able to get it back. I worked until 11p last night and wasn’t able to look at the car closely until this morning. I have multiple scratches, chipped paint and little dents on multiple places, as well as tons of tiny shallow scratches on the hood of my brand new 2025 car. That had zero damage other than the place of the wreck. Like I said the people were great. I just don’t believe my car was taken care of properly while it was there.