Caliber - Midland - Tx-191

4.6 (267reviews)
92%
11120 Hwy 191,  Midland,  TX  79707

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
BMW
Ford
I-Car

Reviews (267)

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Likely to Recommend

Si lo recomiendo exelente

Repair Quality

Buena atención

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The damage from the wreck is gone & the back of the car looks brand new.

Customer Service

Rita was amazing to work with. Her communication was great!

Returned Clean

My Experience

Kristen did a great job in the entire process - smooth and efficient without any delay or surprises!

Likely to Recommend

Repair Quality

Kristin did an excellent job with communication and expediting the repair

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The driver side widow trim is detaching on one end. ALSO, a brand new uninstalled part was sitting on the back seat, it needs to be installed

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Amazing customer service and care from start to finish. Repairs went expediently without a hitch!!

Likely to Recommend

Repair Quality

This was an amazing experience from start to finish. Staff kept me informed, answered all of my questions, and guided me on next steps. I would hands-down recommend them to anyone.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Absolutely barred none the best collision specialist in Midland

Repair Quality

Very quick and thorough service along with consistent communication, which was the most appreciated. Thank you to the Front desk ladies that kept me informed.

Customer Service

Consistent communication is key to great customer service And your team rocked at it

Returned Clean

My Experience

The whole process was smooth and a quick turn around. Rita, the caliber rep, was excellent. She answered all my questions and was incredibly helpful. I hope I never have to return to a body shop, but if I do, it’s Caliber. Thank you

Likely to Recommend

Great place

Repair Quality

Great timing. Rita was incredibly helpful and answered all my questions.

Customer Service

She was just awesome. Kept me informed and answered all my questions.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They’re very attentive to their customers needs, and are excellent in communicating with customers.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Nope

Repair Quality

Customer Service

My truck was returned incomplete Rear bumper not installed Bed lights not connected Driver side running board not installed Side flair on bed not installed Threw all the parts in the back of the bed Left all the wire harness in the back seat. Make me think they just wanted to return my truck. Got truck back 3 weeks later from schedule date Memo Hoyer (432)295-0475

My Experience

Very pleased with the work that was done on my 2022 Chevy truck. The repairs were done when they said they would be. Got up dates periodically via text message and my service advisor Rita was very helpful and knowledgeable and kept in contact with me

Likely to Recommend

Repair Quality

Very pleased with the repairs on my truck. I was kept up to date on the progress of the repairs through text messages and my advisor Rita as well and I would like to also give a great thanks to the person that did the detail work as well. My truck looked very good and was very clean

Customer Service

My Experience

Rita kept me informed every step of the way. Very pleased with the level of customer service!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Work was completed in a timely manner and done satisfactorily

Likely to Recommend

Repair Quality

Repairs were done in a timely manner staff was knowledgeable and communicative through the entire process.

Customer Service

Personnel was knowledgeable and very courteous

My Experience

Rita was very easy to work with and had great communication.

Likely to Recommend

Repair Quality

Rita was amazing and had excellent communication about my repairs.

Customer Service

Rita was amazing