Caliber - Millersville

4.7 (3,502reviews)
96%
8796 Veterans Hwy,  Millersville,  MD  21108

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,502)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff were all friendly and efficient. They kept in touch with me as the work was progressing. The actual work on my car is beautiful! Thank you!

Likely to Recommend

It's a small area so that may take longer than others

Repair Quality

The work is well done. Their staff was professional and helpful.

Customer Service

They were efficient and stayed in touch with me

My Experience

Car looks amazing thanks for the great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

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Great service

My Experience

Likely to Recommend

Repair Quality

They kept me updated on the progress of my repair.

Customer Service

Very professional and helpful

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Perfect from start to finish.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

My Experience

Great shop, staff is amazing. Excellent service.

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Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Kept me informed throughout the process. Work seems complete and done well.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had an excellent experience with Caliber Collision. The team was professional, friendly, and kept me informed throughout the entire repair process. My car looks perfect, and the quality of the work exceeded my expectations. Thank you for your outstanding service and attention to detail. I truly appreciate the great job!

Likely to Recommend

Repair Quality

The repair team missed an entire panel that was listed for repair. When I came to pick it up- it had not been touched. I left it again for an updated repair. When I came to pick up the next time, I drove it off the lot and there was a horrible scraping/grinding sound that was not there previously. I went back and had Paris ride with me to bear the sound. She did. She said it was due to low brake pads- which was not mentioned to me. Someone drove thw van to/from the alignment location and did not mention to anyone the horrible sound that the van was making- which is unacceptable. Paris offered to contact insurance again (but it had already been a month in the shop and my trust in the shop was fading fast. I already had to contact my local agent when repairs were at a standstill the 2nd time. I took the van and have contacted my agent again and we are pursuing our options. I want to be clear that my interactions with Paris and other office staff have been friendly and professional.

Customer Service

Returned Clean

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