Caliber - Milpitas
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jacab was great and kept me informed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mr Jacob who handled our case was extremely curteous, detailed prompt to respond which made things very easy and smooth for us. I am happy he was assigned to our case.
Customer Service - 5.0/5.0 -
Great customer service and facilitation.
Returned Clean
My Experience - 5.0/5.0 -
The technician I worked with was polite and professional. The repair work was excellent and completed sooner than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the update and care for the vehicle. You guys did a wonderful job with the repair. Everything looks great, and I love that!
My Experience - 5.0/5.0 -
Great work and done within the specified time range for repair. I got timely updates about the car work too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was updated regularly on the status of the repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jacob has been very professional and helpful throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber repaired the bumper on my Honda so good that you would never know I was in an accident. They are professionals of the highest caliber!
My Experience - 5.0/5.0 -
Excellent work! Everyone is very professional and take great pride in their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfection! Customer Service, workmanship, timeliness
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I enjoyed my service here at Caliber Collision.
Repair Quality - 5.0/5.0 -
The workers were extremely helpful and made the process quick and easy!
Customer Service - 5.0/5.0 -
The worker who worked the front desk is so nice and answered all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great for the paint Job!
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Abel and Josue were excellent! Repair went smoothly and the rental experience was simple, quick and easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Very bad experience . The repair is not completed yet after one month . I was referred to a sublet vendor to repair the infotainment . I will never refer this caliber location to anyone . Lack of communications . Jacob the person I charge has a very bad customer service . He should be trained .
Likely to Recommend - 0.5/5.0 -
Never
Repair Quality - 0.5/5.0 -
Communication. Is bad. Promises not kept . Car was in the shop for a month , released but not fully repaired instead referred to a sublet vendor. Very inconvenient . Now we have to wait for an appointment again.
Customer Service - 0.5/5.0 -
Will never recommend this location Jacob needs training on customer service . Text communication only to indicate the charges and false pick up date is not right
Returned Clean
My Experience - 5.0/5.0 -
Extremely professional efficient organization.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jacob was our repair coordinator. He kept us informed during the whole repair process (month) and it was obvious that Caliber paid great attention to detail. Highly recommend this shop.
Customer Service - 5.0/5.0 -
Extremely competent