Caliber - Mint Hill
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Veronica is my wife a listed as primary insured. James Smith is the insured involved and l appreciate Kevin's follow up and professionalism through the entire process. It looks great. A WOW experience...
Likely to Recommend - 5.0/5.0 -
Yes. Quality work and great customer service
Repair Quality - 5.0/5.0 -
Repairs are great. Kevin was good at communicating updates through completion.
Customer Service - 5.0/5.0 -
Everyone was great from receptionist to techs..
Returned Clean
My Experience - 5.0/5.0 -
I have 100 % Satisfaction i will give Chris a 10
Likely to Recommend - 5.0/5.0 -
On time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased thank you!!!
My Experience - 5.0/5.0 -
My car looks great! it didn’t take a long time to fix as well. Caliber Collision sent me text messages letting me know every step of what they were doing to my car and when it was ready
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, I received updates on my vehicle daily as well
My Experience - 5.0/5.0 -
I was very happy with my experience at Caliber. They did amazing work and Kevin kept me up to date on everything in a timely manner. Thank you! So glad I have my car back as good as new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was great the entire time!
Returned Clean
My Experience - 5.0/5.0 -
Chris was very interested in my Dodge. He kept me interested in everything that was happening. Couldn’t ask for anything better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and kept me informed of all work being done. They called me regularly on their progress.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber Collision was amazing. They worked together like a well-oiled machine. This was my first accident, so I was very nervous, but they were kind, friendly, and courteous. I received updates regularly and quick responses to my questions. The job was completed when they said it would be. They took care of communicating with my insurance company and working with my rental car company to make the entire process seamless. I was very relieved and thankful for their help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's a little too early to tell.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Good job at all
Customer Service - 5.0/5.0 -
Good service come see here thanks for service
My Experience - 5.0/5.0 -
I am pleased with the efficiency of the repair as well as how well it looks afterwards! Thanks again for getting my jeep back to normal
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good people, good communication. Rental car was absolutely NASTY. I had to have it cleaned myself.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy,you did great job,thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did good job,thank.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin did amazing on my repair!!! & was very knowledgeable:)
My Experience - 5.0/5.0 -
Every thing looks GREAT!!!!!!! Thank you
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Great, Customer Service
Returned Clean
My Experience - 5.0/5.0 -
Excellent and courteous service.
My Experience - 5.0/5.0 -
Chris was an amazing representative of caliber collision at the Albemarle rd. Explained the process and was there in all the steps to ensure a fast, friendly experience. Would recommend talking to Chris if available when going to this store location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second time working with you all and I’m always satisfied. Customer service is great and you always keep me updated on what the status of my vehicle is. Great experience!