Caliber - Mint Hill
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, and excellent customer service!
Customer Service - 5.0/5.0 -
Megan took excellent care of coordinating the drop off and seamlessly worked with my insurance provider.
Returned Clean
My Experience - 5.0/5.0 -
The staff and work were both excellent. I particularly liked the updates. They occurred at just the right times, when something changed from expectation. They weren't too many or too few.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife called and was crazy excited how it looked brand new
Customer Service - 5.0/5.0 -
They were great and communicated the perfect amount throughout the repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the service professional and quick to be short staffed. 10 out of 10 keep up the great work. MT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the communication and updates on the progress of repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good keeping the customer informed on the progress!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied great customer service
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The people that I dealt with at Caliber, particularly, Meghan, were friendly and knowledgeable. They did the repairs in a timely manner and kept me informed as to the progress. So far, I have been very pleased with the work.
My Experience - 5.0/5.0 -
Very satisfied with customer service. Megan went above and beyond to keep me updated! Will highly recommend your services to others. Thanks again! Mark
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at the Caliber location was great, especially Anthony Parker. He was very patient, professional and helpful through the entire process. Joe (the paint guy) was also helpful in explaining the process to me. Good overall experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Anthony Parker is a very professional employee at Caliber and did a great job helping me through the entire process. Very satisfied!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Other than the fact that I can still see a bit of the original damage everything else was great (in other words customer service and the speed of the repair time).
Repair Quality - 3.0/5.0 -
Fix repair by totally replacing it with new parts. I have a new car (Feb 2022) and I realize it was paid by another person’s insurance but I would have preferred all new parts where the damage occurred.