Caliber - Mint Hill
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got my car done fast and did a great job. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick fast and great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Megan did an excellent job keeping me up to date and having the car finished before the projected date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Megan was very professional , knowledgeable and communications with her was excellent . She kept we informed as to the status of the part that was needed for the repair that was on on back order . She notified me of changes to my pre estimate keeping me abreast of the progress of my repair . I must say Megan job well.😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with repair excellent communications with Megan . Was made aware of final estimate in a timely manner when calibration of mirror was determined to be necessary because of it being powered by my electrical system.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job and costumer service, thank you.
Customer Service - 5.0/5.0 -
Good job and custumer service, thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
MEGAN GAVE ME A WONDERFUL EXPERIENCE! Very polite and kept me posted at all times . Acknowledged my needs as a customer and put forth her best effort to fullfill those needs ! Also Rhonda was amazing !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
100% awesome job. Faster than the estimated date. Was kept in the loop throughout the whole process. Will definitely go them again.
My Experience - 0.0/5.0 -
Length of time for repair was crazy long Quality of cleanliness after picking up my vehicle was not good. Dust is everywhere, in my speakers, vents, flooring. Back door gasket and plastic was not reconnected completely along with the same dust covering the interior. Not sure why the doors. Bumper covers, lights, hood and front center needed to be removed and painted. None of those were impacted by the part of the car hit by the bar, only the h frame and front window were impacted.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very nice experience . Megan kept me informed on everything going on.This included delay on parts and additional repairs.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the third car repaired by the new shop on Albemarle Road. So far our experience with the customer service and repairs have been great. Kyle kept us posted on the timeline for each car. He is great to work with. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast and like new results
Returned Clean
My Experience - 5.0/5.0 -
My car looks as good as new. Thank rou!!
My Experience - 5.0/5.0 -
Great job. Kept me updated along the way. Pretty quick turnaround. Friendly, courteous staff.