Caliber - Mission Bay

4.9 (2,689reviews)
97%
4620 Mission Bay Dr,  San Diego,  CA  92109

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,689)

Likely to Recommend

Repair Quality

Customer Service

Very professional. Travis in particular.

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Definitely recommend to anyone in need of car repairs!

Repair Quality

Customer Service

The staff at Caliber Collision was just great to work with. They were helpful, responsive, and just made the whole process of getting my car repaired after an accident stress-free.

My Experience

I brought my car here after I was involved in an accident and everyone at Caliber could not have been more helpful. They were always updating me on the status of the repairs and all the insurance information. Always very pleasant to deal with on the phone and answered all of my questions. Would recommend this spot to anyone!

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

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My Experience

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My Experience

Everyone was great and my car was finished on time.

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Returned Clean

My Experience

Likely to Recommend

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Repair Quality

Customer Service

My Experience

We are very satisfied with the services we received at the Mission Bay Dr. Location. Paulette and Travis were professional and the turn around time was on scheduled. That said, when I called for an update I was routed to a dispatch center due to a failure to connect to the correct location. I was bounced between several representatives, none of whom seemed to know how to answer my question. The last rep I spoke with before Shawnee as the absolute worse; he was rude, insisted that I contact the exact same number I had called which got me transferred to him and eventually transferred me to his manager without once telling me he was going to transfer me. As a result, I was tempted to pull my work from Caliber altogether. In the future, I will think twice about Caliber as a whole. I will happily recommend Paulette and the Mission Bay location, but I will not recommend Caliber as a whole due to the horrible customer service.

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Returned Clean

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good service

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Returned Clean

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My Experience

Excellent

Likely to Recommend

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Customer Service