Caliber - Mission Bay

4.9 (2,682reviews)
97%
4620 Mission Bay Dr,  San Diego,  CA  92109

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,682)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paulette and her team did another fantastic job on our car. Paint match is PERFECT, and the customer service was outstanding.

Customer Service

See previous comment.

My Experience

I’m very satisfied with my experience. Miss Paulette was really helpful and kind with me. I had a great experience. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service

Likely to Recommend

In fact, when my brother in law heard who was handling the repair, he said Caliber is the only shop he uses.

Repair Quality

My Acura needs a special 3-coat treatment, and it looks great

Customer Service

The lobby is comfortable, and the staff is friendly & helpful

Likely to Recommend

Repair Quality

Customer Service

Friendly, Fast service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I shouldn't have to tell the shop that my car is in fact, not repaired properly when it is visibly obvious. I resent being called down to the shop to pick up my car only to have to take it back the bery next morning and wait 3 hours for the job to get done right more than a week after the vehicle was initially promised. I had severe doubts that the fender was going to be able to be repaired and expressed that sentiment to the service writer and it turns out I was right and this set the repair back several more days just on this issue alone.

Customer Service

They were nice enough, but I do give them marks off for not "serving" me properly by calling and telling me my car was ready for pickup when it clearly wasn't because multiple trim poeces were installed incorrectly and the steering wheel was clocked incorrectly after the alignment which was only ordered after they called me and told me my car was ready and I was on the way to the shop on a city bus to pick up my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone from front desk to the own the customer service was outstanding

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean