Caliber - Mission Valley
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Ben was great and prompt
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received 5-star customer service from everyone - the facility is very clean and my car looked brand new when I picked it up. I appreciate the text updates immensley - I never felt like I needed to call to find out the status of my car. The whole "ordeal" was effortless for me. I would certainly recommend Caliber Collision. Thank you all!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I was told the splash shield underneath the car would be replace, but it wasn't.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job- will recommend you when I can
Likely to Recommend - 5.0/5.0 -
The body work that was completed I am very happy with.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Overall I am happy with the service. However there were a couple of contacts in which the adjuster used terms that ended up causing more work for me. Like "the replacment tailgate came damaged" and "the vehicle is off to get detailed". Damaged and scratched to me are two different things including the repair process and a car wash/vacuum is not a detail. Also I should note that upon the intial inspection/estimate I requested an additional estimate to un related damage in the front driverside bumper, which was never completed.
Returned Clean
Likely to Recommend - 0.5/5.0 -
I'm used to sketchy car sales, repairs, and parts sellers. Outside of the nice woman at the front counter the rest are sleezy and not up front at all.
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
The claim adjuster was a fraud and not up front about anything. Hilarious.
Returned Clean
My Experience - 5.0/5.0 -
I was satisfied when I come pick up my car today, awesome job .
My Experience - 5.0/5.0 -
Thankfully, the express service through my insurance company brought me in. Amerika, Brandon, and Joel were great, as was the work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
The repair was great but there was a problem with my rear sensors. I found my sensors in a zip lock bag. I contacted my representative and the only option given was to go and fix it on my own and bring the receipt back. I do not have that kind of money to fix my rear sensors.
Customer Service - 5.0/5.0 -
customer service was amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I very much appreciated that my car was repaired within 8 hours.