Caliber - Mobile - Schillinger Rd S

4.8 (3,489reviews)
96%
1040 Schillinger Rd South,  Mobile,  AL  36695

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,489)

Likely to Recommend

Always

Repair Quality

Excellent job

Customer Service

Very courteous

Returned Clean

Likely to Recommend

Repair Quality

Did a good job.

Customer Service

Returned Clean

My Experience

All employees are awesome!!! The ones I had any dealings with .They went above and beyond keeping intouch with me .Always being there if I had any questions

My Experience

Very professional would recommend to Caliber Collision to a friend

Likely to Recommend

Absolutely!

Repair Quality

Excellent service and great employees.

Customer Service

Wonderful employees who made it a painless experience.

Returned Clean

My Experience

Customer service was great. I received more car way before time. Definitely would recommend.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Looks great!! Been trying to get those bugs off my bumper since I bought it used 2 1/2 years ago..thanks so much for your good work and communication with me Jaxon.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and quality work

Customer Service

Likely to Recommend

Repair Quality

Communication was nonexistent

Customer Service

Communication

Returned Clean

Likely to Recommend

Yes i would definitely recommend Caliber Collison!

Repair Quality

Very professional and kind as i have never been in the situation i found myself in when my car had been vandalized......they handled everything w insurance companies and had my car back in a week looking perfect! Very sweet office staff!

Customer Service

Awesome staff! Great communication! Always available for updates !

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great timely service. Outstanding repair. Could not be happier.

Likely to Recommend

Repair Quality

on time and great work

Customer Service

everything was on time

My Experience

Likely to Recommend

Repair Quality

Loved the service.

Customer Service

My Experience

Everyone we worked with was professional, and repairs were made in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Excellent service!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent job and great communication! Would highly recommend to others.

Customer Service

My Experience

Communication from staff left much to be desired. Initial claim was not correct. Additional repairs for vehicle were listed on dop off sheet but subsequently not repaired. Vehicle was not ready when I was told to come get my car. I asked Caliber staff to let Enterprise know that my car wasn't ready because Enterprise was calling me asking for the rental car Caliber employee told me they would talk to Enterprise. That never happened. The repair work done was excellent but the overall smoothness of the process and communication was pretty poor.

Likely to Recommend

Highly unlikey I use Caliber and/or Enterprise again after this experience.

Repair Quality

Customer Service

Communication was severely lacking from Caliber employees. The rental car process was confusing and the "partnership" that I thought Caliber and Enterprise had was never seen. The initial claim was missing significant amounts of damage. The car was not repaired on time and I was told to pick up my car when it was not ready. I gave a 3 instead of a zero because the actual repair work done was excellent.