Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Justin was a big help! So grateful to have been able to work with him in the repairs of my vehicle.
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
My Experience - 5.0/5.0 -
Service was great … quick and a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amber did a great job keeping me informed. Work was done well.
Customer Service - 5.0/5.0 -
Amber was awesome
My Experience - 5.0/5.0 -
Excellent job doing repairs! Very professional!
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
After the first time it would have been 10 but Not after the second service.
Repair Quality - 2.5/5.0 -
1 - Husband had to fix a piece of plastic that the technician tried to fix with double sided tape 2 - whole hood was painted without being prepped resulting in divots in the paint. Now looks horrible 😕
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great got car back in less than a week
My Experience - 0.0/5.0 -
Your contractor for sunroof repairs took over 2 weeks to show up. What should have taken a week took over 3 weeks. Workmanship was ok, but delay was unacceptable to me.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and professional at this location Will definitely use them again if I need anything
My Experience - 5.0/5.0 -
They did a great job. Helped with everything I needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience and customer service.. Thanks
Likely to Recommend - 5.0/5.0 -
They Wes very professional
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0 -
Great costume service
Returned Clean
My Experience - 0.0/5.0 -
Communication was horrible, I had to constantly call to get updates and find out information I was told I would be contacted about. Every promised communication was unfulfilled. The car was listed as complete with scratches on the new bumper. I was told to take it home and try to rub it out with alcohol. A new bumper was ordered, the day before the scheduled replacement I was called and told the "guy who does that isn't working tomorrow". It was rescheduled for a week later and then told that the wrong bumper was ordered. I was told they would call when the new one was delivered. I was never called and after having to call myself 5 times to get an update we decided to give up. I would rather deal with the scratches on the bumper than ever having to deal with the person at Caliber again.
My Experience - 0.0/5.0 -
Every time I called the office to speak with Justin, I was told he was with a client. If I called back and said I wanted to get my car repaired, I was put right through. I was also told, by the front desk, that “You can’t trust the text updates you get. They’re not always right.” I received a text stating my car would be ready Friday at 4. I didn’t get my car until Monday at 4:30. Justin was very kind, and the times I was put through to him, listened to me. He and a co-worker brought my car to me at my work so I wouldn’t have to find a ride to the shop. I appreciated that a lot. i brought my business to Caliber based on Justin, the price he was able to get for me, and the timeline I was told for job completion.
My Experience - 5.0/5.0 -
I really appreciated the updates Justin sent as my car was being worked on. Big help!
My Experience - 5.0/5.0 -
Rebecca