Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent result - hope I won’t need your services again but if I do I know you’ll do a good job.
My Experience - 5.0/5.0 -
Brandy is wonderful! When getting me an estimate of my damage she thought she could repair it by buffing and with dent removal. She could have given me an estimate to do body work but was very honest. The car looks amazing! I will definitely be recommending Caliber, located in Indian Trail to others!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job. The car is brand new and white. Very hard to match.
My Experience - 5.0/5.0 -
The customer service was outstanding on all fronts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication and relating of informations was above and beyond ! I got weekly updates and progress results more often than I expected ! Brandy was an amazing consultant to my repair ! Very professional and helpful ! I would recommend caliber collision to anyone I know that needs repairs done ! Thank you for such wonderful service on my vehicle !
Likely to Recommend - 5.0/5.0 -
I can’t even tell my vehicle had damage on it after I got it back. Amazing work
Repair Quality - 5.0/5.0 -
Customer service was the best I have ever received. They kept me updated weekly and my vehicle was finished prior to the estimated date. Brandy was an absolute rockstar taking care of my repairs and claim. I would absolutely 10/10 recommended them to anyone with body damage in the future!
Customer Service - 5.0/5.0 -
Absolutely astounding. Brandy was phenomenal
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks fine, so far, no obvious problems.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Justin Polk was very helpful in arranging the rental and kept me informed about the car repair. I am pleased with the completed repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks amazing. I was kept updated on the repairs. Justin Polk, with Caliber Collision, was very helpful through the process.
Customer Service - 5.0/5.0 -
Staff was courteous. Justin Polk kept me informed about repair status.
My Experience - 5.0/5.0 -
The staff was very professional.They handle my repair quickly and was very friendly as well.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Car had to go back to install major parts that were not installed.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh was very courteous, and well knowledgeable. All the staff I saw while I was in the office were very friendly, and helpful. My car looked like a new one. They cleaned it inside and out. I will definitely recommend them to anyone needs work done.