Caliber - Monroe - Sun Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.5/5.0
Repair Quality - 2.0/5.0 -
The car was dirty when i picked it up . I also there is a scratch on the back tail gate that should of been seen and repairred.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely wonderful experience and great customer service.
Likely to Recommend - 5.0/5.0 -
They were AWESOME
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Their quick with reasonable pricing
Repair Quality - 5.0/5.0 -
Brandy and Justin were such big help and extremely respectful,truly a great experience
Customer Service - 5.0/5.0 -
Brandy and Justin were such big help and extremely respectful,truly a great experience
Returned Clean
My Experience - 0.0/5.0 -
Horrible communication. We were told a week and a a half to repair and took three weeks. We would have gotten a rental car but they kept pushing it out a day. We definitively said had to be done by Monday and Friday at 5:28 they texted me 2 minutes before closing and said Wednesday and I could not even call anyone. Terrible communication and will never use this shop again. If I knew how long honestly would have gotten a rental car.
Likely to Recommend - 0.5/5.0 -
Never would recommend or use again
Repair Quality - 0.5/5.0 -
Repair like any other body shop. Communication and time in shop subpar
Customer Service - 0.5/5.0 -
Horrific experience - poor and subpar - complete lack of communication of timing of repairs
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Completion times way too long
Repair Quality - 2.0/5.0 -
Completion times way too long
Customer Service - 2.0/5.0 -
Completion times way too long
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Kept me up to date as repairs went along. Finished ahead of schedule. No issues at all! Great place to have any collision work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work and communication.
Customer Service - 5.0/5.0 -
Great communication throughout the process
My Experience - 5.0/5.0 -
The repair was smooth and looks good . The color is slightly off and doesn't match exactly but I'm happy with the repair. It looks much better than it was .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was done on time
Likely to Recommend - 4.0/5.0 -
Service was great, estimation efforts were disappointing. I know its difficult but i believe more effort could have been put in initially to avoid the numerous delays further on.
Repair Quality - 3.5/5.0 -
Took longer than expected. Caliber could do better on the initial inspection.
Customer Service - 5.0/5.0 -
Kept informed and updated.